Allegra Manee Rico Lugo
Palm Desert
Summary
Experienced in fast-paced restaurant environment with proven track record of supporting efficient service and maintaining high standards of cleanliness. Demonstrates strong organizational and multitasking skills, essential for contributing to various roles in new fields.
Overview
2
2
years of professional experience
Work History
Server Assistant
Indian Kitchen
03.2025 - 10.2025
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Completed daily side work and opening and closing duties without fail.
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Collaborated with team members to uphold restaurant standards and policies.
- Communicated wait times effectively, enhancing guest experience and satisfaction.
Restaurant Hostess
Denny's Restaurant
12.2023 - 10.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted servers and kitchen staff to maintain smooth service flow.
- Communicated wait times effectively, enhancing guest experience and satisfaction.
- Maintained cleanliness and organization of front-of-house areas.
- Handled customer inquiries and concerns with professionalism and courtesy.
- Collaborated with team members to uphold restaurant standards and policies.
- Monitored dining area for guest needs, ensuring timely attention and service quality.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Palm Desert High School
Palm Desert, CASkills
- Teamwork and collaboration
- Responsible and trustworthy
- Customer service
- Organization skills
- Telephone skills
- Effective multitasking
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Server Assistant
Indian Kitchen
03.2025 - 10.2025
Restaurant Hostess
Denny's Restaurant
12.2023 - 10.2024
Palm Desert High School