Allan Ignacio Pérez Vega
Calgary,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Contact Center Agent
BLUELINK CHILE (AirFrance & KLM)
2023.05 - 2024.03
- Resolved caller issues quickly and thoroughly.
- Constant communication with North America´s clients that needed any kind of help as web support upon the airline reservations through phone calls or email. (All in English)
- Knowledge in reservation system AMADEUS OSCAR
- Informed clients of policies and procedures.
Transfer manager
REGIONAL MINISTRY OF HEALTH SECRETARIES (SEREMI)
2022.06 - 2022.12
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
Administrator
Camping Laguna Chiguay
2020.11 - 2021.03
- Infrastructure maintenance (shelters, restrooms, picnic areas, walk roads)
- Troubleshooting in wild areas far from civilization
- Last period worked, prevention measures were implemented due to COVID-19.
Park ranger
Pumalin Douglas Tompkins National Park
2019.12 - 2020.03
- Maintenance of areas for public use and conservation
- Delivery of information to bilingual visitors (ESP-ING)
- Collection and maintenance of camping areas
- Ensure the care of the ecosystem.
Call center operator
REGIONAL MINISTRY OF HEALTH SECRETARIES (SEREMI)
2022.01 - 2022.06
- Role of telephone operator in the strategy implemented by the government to control the covid-19 pandemic
- Survey of patients to create a medical profile and collect information for their subsequent transfer to a health residence.
Accounting assistant
Vapores Industriales SA
2015.12 - 2016.03
Education
Engineer in Expeditions and Ecotourism with a mention in Geo-Tourism - Tourism
San Sebastián University
01.2022
Secondary and Technical studies -
Santa Maria Technical High School
01.2015
Primary -
Santa Maria Polyvalent School
01.2011
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Team Building and Leadership
- Team Collaboration
- Travel Coordination
Accomplishments
- Experience working full jobs as english speaker
- Intermediate level Excel course.
- High computational capabilities.
- Diversity of courses and certifications.
- Diving.
- Bahia Sports Patron License.
- Courses "Wilderness First Responder (WFR)".
- Class B driving license.
- Experience working in the area of rural tourism.
- Experience in work related to Protected Wilderness Areas.
- Experience as customer service agent
Languages
English
Professional Working
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Contact Center Agent
BLUELINK CHILE (AirFrance & KLM)
2023.05 - 2024.03
Transfer manager
REGIONAL MINISTRY OF HEALTH SECRETARIES (SEREMI)
2022.06 - 2022.12
Call center operator
REGIONAL MINISTRY OF HEALTH SECRETARIES (SEREMI)
2022.01 - 2022.06
Administrator
Camping Laguna Chiguay
2020.11 - 2021.03
Park ranger
Pumalin Douglas Tompkins National Park
2019.12 - 2020.03
Accounting assistant
Vapores Industriales SA
2015.12 - 2016.03
Engineer in Expeditions and Ecotourism with a mention in Geo-Tourism - Tourism
San Sebastián University
Secondary and Technical studies -
Santa Maria Technical High School
Primary -
Santa Maria Polyvalent School
Similar Profiles
Alla DanilchenkoAlla Danilchenko
Customer Service Supervisor at Airfrance KLM CargoCustomer Service Supervisor at Airfrance KLM Cargo
Hadi GhaithHadi Ghaith
PASSENGER SERVICE AGENT (CSR) at Swissport - AirfrancePASSENGER SERVICE AGENT (CSR) at Swissport - Airfrance
Nola JusticeNola Justice
Air Cargo Agent at AirFrance - WFSAir Cargo Agent at AirFrance - WFS