Rachelle Goldfarb
Belleville,ON
Summary
Proven team leader with a track record of enhancing customer satisfaction at Slapshot Bar and Grill through exceptional service and attention to detail. Skilled in multitasking and teamwork, adept at fostering positive guest experiences while maintaining efficiency. Demonstrates excellent communication and a friendly attitude, significantly contributing to team success and learning initiatives.
Overview
14
14
years of professional experience
Work History
Server Assistant
Shoeless Joes Sports Bar and Grill
10.2020 - 06.2024
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Activity Aide
Park Place Retirement
01.2020 - 09.2020
- Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
- Facilitated community outings for groups of residents, providing opportunities for social integration within the broader community setting.
- Promoted mental stimulation for residents with memory-focused activities such as puzzles and trivia contests.
- Enhanced resident engagement by organizing and leading daily activities tailored to their interests and abilities.
Server
Slapshot Bar and Grill
02.2010 - 11.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Protection, Security, And Investigation Program - Protection, Security And Investigation
Loyalist College of Applied Arts And Technology
Belleville, ON06.2012
High School Diploma -
Moira High School
Belleville, ON06.2008
Skills
- Teamwork and Collaboration
- Attention to Detail
- Positive and Friendly Attitude
- Willing to Learn
- Time Management
- Team Leadership
- Excellent Communication
- Multitasking Abilities
Languages
English
Full Professional
Timeline
Server Assistant
Shoeless Joes Sports Bar and Grill
10.2020 - 06.2024
Activity Aide
Park Place Retirement
01.2020 - 09.2020
Server
Slapshot Bar and Grill
02.2010 - 11.2019
Protection, Security, And Investigation Program - Protection, Security And Investigation
Loyalist College of Applied Arts And Technology
High School Diploma -
Moira High School
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