Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Allana Camacho

Summary

Driven Pharmacy Assistant with 10 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.

Overview

10
10
years of professional experience

Work History

HR Administrative Assistant

Vuteq Canada
04.2023 - Current
  • Proactively identified opportunities for process improvements within the HR department and presented well-researched solutions to management.
  • Maintained confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Reviewed time records for 1300 plus employees to verify accuracy of information.
  • received, reviewed and accurately Documented all bereavement information and made donations if deemed applicable.
  • Streamlined uniform processing by implementing an effective tracking system.
  • Conducted regular inventory checks to prevent stock shortages or excesses, avoiding unnecessary expenses.
  • Reduced uniform replacement costs by conducting thorough inspection and repair of damaged items.

Pharmacy Assistant

Costco Pharmacy
02.2016 - 04.2023
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Supported operations with filing, copying and faxing.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted customers in locating over-the-counter products, improving their overall shopping experience.
  • Managed phone lines efficiently, scheduling appointments and addressing customer questions promptly.
  • Processed insurance claims accurately, resulting in swift reimbursements for the pharmacy.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Counted, measured and compounded medications following standard procedures.
  • Reviewed and verified customer information and insurance provider information.

Pharmacy Assistant

Target Pharmacy
09.2014 - 03.2015
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Supported operations with filing, copying and faxing.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted customers in locating over-the-counter products, improving their overall shopping experience.
  • Managed phone lines efficiently, scheduling appointments and addressing customer questions promptly.
  • Contributed to an increase in repeat customers through exceptional customer service and product knowledge.
  • Facilitated smooth communication between pharmacists and customers, addressing concerns and answering inquiries with professionalism.
  • Processed insurance claims accurately, resulting in swift reimbursements for the pharmacy.
  • Provided compassionate patient care by listening attentively to customers'' needs while respecting their privacy rights regarding sensitive medical information.
  • Reduced medication errors by carefully verifying prescription details, checking for drug interactions, and consulting with pharmacists as needed.
  • Increased overall efficiency of the pharmacy by assisting with administrative tasks such as filing insurance claims, scheduling appointments, or processing payments as needed.
  • Supported pharmacy operations by preparing medication labels, packaging medications, and assembling daily dosage packs for patients.
  • Managed high-stress situations calmly under pressure while prioritizing time-sensitive tasks to maintain seamless pharmacy operations amid unexpected challenges.

Pharmacy Assistant

Shoppers Drug Mart
03.2014 - 09.2014
  • Promoted a positive work environment through collaboration and open communication among team members.
  • Optimized pharmacy workflow through effective task prioritization during peak hours while maintaining high-quality standards in service delivery.
  • Managed patient records with strict attention to confidentiality laws, ensuring that sensitive information was securely stored and handled.
  • Streamlined record-keeping processes by regularly updating patient profiles with accurate information on allergies or prescription changes.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Education

Pharmacy Assistant Certification - Pharmacy Assistant

Medix College
London, Canada
03.2014

Skills

  • Office Administration
  • Reviewing data
  • Microsoft Excel proficiency
  • Maintaining files
  • Checking time cards
  • Employee Relations
  • Microsoft Office
  • Invoice Processing
  • Patient confidentiality
  • Drug Inventory Control
  • Pharmacy Law Compliance
  • Pharmacist support
  • Medication Dispensing
  • Pharmaceutical Calculations
  • Insurance Verification
  • Drug utilization review
  • Insurance Billing
  • Filling Prescriptions
  • Prescription Interpretation
  • Drug storage procedures
  • Answering customer questions
  • Drug safety
  • Stocking shelves
  • Prescription Filling
  • Patient education and counseling
  • Secure storage of medications
  • OTC Recommendations
  • Drug Inventory Management
  • Order Verification
  • Verifying orders
  • Interpreting and Processing Medication Orders
  • Multitasking Abilities
  • Prescription Refill Fulfillment
  • Excellent Communication
  • Organizational Skills
  • Attention to Detail
  • Adaptability and Flexibility
  • Data Entry
  • Reliability
  • Problem-solving aptitude
  • Dispensing Medications
  • Prescription Filling and Labeling
  • Adaptability
  • Prioritization and Organization

Languages

English
Native or Bilingual

Timeline

HR Administrative Assistant

Vuteq Canada
04.2023 - Current

Pharmacy Assistant

Costco Pharmacy
02.2016 - 04.2023

Pharmacy Assistant

Target Pharmacy
09.2014 - 03.2015

Pharmacy Assistant

Shoppers Drug Mart
03.2014 - 09.2014

Pharmacy Assistant Certification - Pharmacy Assistant

Medix College

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Allana Camacho