Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Education
References
Timeline
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Allan Torres

West Covina

Summary

Detail-oriented professional with strong customer relations skills and proven ability to thrive in fast-paced environments. Demonstrates resilience and sound judgment while effectively multitasking. Self-motivated and capable of delivering exemplary results both independently and collaboratively. Committed to achieving on-time project completion with high standards.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales and Service Representative

First Citizens Bank
Glendora
04.2023 - Current
  • Developed strong relationships with customers through regular follow-up contact.
  • Identified potential sales opportunities by cross-selling and upselling additional products or services.
  • Executed daily cash handling procedures in accordance with company policies.
  • Performed extensive due diligence to prevent fraud and protect customer interests.

Outside Sales Representative

Spectrum
Irwindale
01.2025 - 03.2025
  • Presented product demonstrations to showcase features and benefits effectively.
  • Utilized CRM software to track interactions and manage sales pipeline efficiently.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
  • Met regularly with team members to discuss progress towards goals.

Assistant Property Manager

Extra Space Storage
Walnut
01.2024 - 06.2024
  • Executed monthly assessments and collected rental fees, deposits, and payments.
  • Conducted collection calls to tenants with overdue payments.
  • Presented leases and conducted property tours to evaluate suitability for prospective tenants.
  • Ensured cleanliness throughout entire property to uphold standards.
  • Met with a variety of vendors that would contribute many services to uphold the property.

Associate Banker

JPMorgan Chase & Co
Baldwin Park
10.2018 - 07.2021
  • This position was formally known as bank teller, however during my first year at Chase, the tellers began to get a lot of the responsibilities of the regular bankers, therefore making us Associate Bankers.
  • In addition to teller transactions, such as withdrawals, deposits, taking payments, and account transfers, I began to work more with statements, wire transfers, and giving information about opening relationships with Chase. Opening relationships included having to cross-sell bank products, such as savings accounts and credit cards, to existing clients.
  • We had to uphold the security of our customers by identifying suspicious activity on account holders' accounts and reporting any discrepancies to the supervisor immediately.
  • I would also have to perform ATM maintenance and vault inventory, often working with upwards of 1 million dollars.
  • Reconciled cash and checks against computer records at end of shift.

Education

High School Diploma -

Covina High
Covina, CA
06-2015

Some College (No Degree) - Business Administration

Citrus College

Skills

  • Financial Services
  • Account Management
  • Time Management
  • Administrative Experience
  • Typing
  • Accounting
  • Driving
  • Customer Service
  • Sales
  • Negotiation
  • Upselling
  • Relationship Management
  • Conflict Resolution
  • Computer Skills
  • Communication Skills
  • Bilingual (Spanish)
  • Microsoft Office
  • Data Entry
  • Property Management
  • Team Building
  • High Call Volume Environment

Certification

  • CA Driver's License.
  • Certified Property Manager
  • Notary Public

Languages

4,

Spanish, Fluent

Personal Information

Work Permit: Authorized to work in the US for any employer

Education

other

References

References available upon request.

Timeline

Outside Sales Representative

Spectrum
01.2025 - 03.2025

Assistant Property Manager

Extra Space Storage
01.2024 - 06.2024

Sales and Service Representative

First Citizens Bank
04.2023 - Current

Associate Banker

JPMorgan Chase & Co
10.2018 - 07.2021

High School Diploma -

Covina High

Some College (No Degree) - Business Administration

Citrus College

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Allan Torres