Allan Thompson
PORTALBERNI,BC
Overview
39
39
years of professional experience
Work History
Grounds Keeper
Alberni Golf Course
Port Alberni, British Columbia
04.2019 - Current
- Maintained turf quality by mowing, trimming, and aerating greens and fairways.
- Operated golf course maintenance equipment for landscaping and grounds upkeep.
- Planted flowers and shrubs to enhance visual appeal of the course.
- Monitored and adjusted irrigation systems for optimal water distribution across the grounds.
- Cleared debris and trash from course areas to ensure cleanliness and safety.
- Collaborated with team members to streamline daily maintenance schedules.
- Conducted routine inspections of tools and equipment for proper functioning.
- Supported seasonal preparations by winterizing irrigation systems and equipment storage.
- Mowed lawns and trimmed grass around sidewalks, flower beds and walls.
- Operated mowers, tractors, and other equipment in a safe manner.
- Used heavy equipment, mowers and trimmers safely to prevent accidents.
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
- Used hand-held tools to maintain green spaces.
- Lifted and removed fallen or damaged branches using hand and power tools.
- Trimmed trees, shrubs, and hedges using hand tools such as shears and pruners.
- Assisted with landscaping projects such as laying sod or planting trees.
Manager
Fishermen’s Lodge
Oyster River, BC
08.1987 - 10.2017
- Oversaw daily operations and staff management at the lodge.
- Developed and implemented guest service standards for improved experiences.
- Coordinated staff training programs to enhance service delivery.
- Managed inventory and procurement of supplies for lodge activities.
- Ensured compliance with health and safety regulations across the premises.
- Collaborated with marketing teams to promote lodge events and offerings.
- Resolved guest complaints promptly to maintain high satisfaction levels.
- Facilitated team meetings to address operational challenges and solutions.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.g
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.d
- Analyzed customer feedback data to develop action plans for improving services offered.g
- Resolved conflicts between employees by providing guidance on company policies and procedures.g
- Established processes to ensure efficient workflow throughout the organization.d
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Created monthly reports for senior management summarizing operational performance metrics.t
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.g
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Implemented process improvements, resultingin an increase in operational efficiency.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.g
Education
High School Diploma -
Vanier High School
Courtenay06-1972
Skills
- Staff management
- Health and safety compliance
- Customer service standards
- Performance evaluation
- Problem solving
- Team collaboration
- Communication skills
- Attention to detail
- Waste management
- Tree trimming and cutting branches
- Lawn care
- Fence repair
- Field marking
- Dedicated work ethic
- Hand tools proficiency
- Monitoring health of plants
- Pest control
- Effective communication
- Drainage solutions
- Trash disposal
- Plant identification
- Watering lawns and trees
- Gardening and planting
- Fertilizer application
- Heavy lifting
- Equipment Repair
- Garden upkeep
- Pesticide safety
- Planting flowers and bushes
- Hand and power tools
- Soil preparation
- Hand tool expertise
- Tree pruning
- Managing laborers
- Maintenance management
- Grounds inspection
- Power tool proficiency
- Garden design
- Wildlife habitat creation
- Composting techniques
- Inclement weather tolerance
- Customer service
- Inspecting completed work
- Lawn and grounds maintenance
- Repairs and maintenance
- Maintaining equipment
- Ornamental pruning
- Work Planning and Prioritization
- Weed control
- Fence installation
- Trimming and edging flower beds
- Weeding gardens
- Horticultural tools
- Managing work crews
- Landscaping and gardening
- Waste disposal
- Flexible schedule
Work Preference
Work Type
Part TimeLocation Preference
On-SiteSalary Range
$0/hr - $1000/hrTimeline
Grounds Keeper
Alberni Golf Course
04.2019 - Current
Manager
Fishermen’s Lodge
08.1987 - 10.2017
High School Diploma -
Vanier High School