Allan Tanguay
Saint-Anicet,QC
Summary
Proven leader with over 25 years in Management with track record of enhancing operational efficiency. Expert in project management and team leadership, Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Manager of Operations
Uap Napa
04.2022 - Current
- Increased sales F23 by 7.8% over F22 by working closely with sales and customers to house the right parts for daily needs. Delivery on-time 89.7% highest in the region.
- Increased store traffic by adding more parking and updating street sign regularly for promotions.
- Oversaw the reorganization of the wearhouse for quicker picking of parts for timely.
- Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
- Reduced employee turnover through effective recruitment, training, performance evaluation, and monthly meetings share health and safety plus store initiatives.
Operations Manager
Day & Ross Transportation Group
02.2021 - 04.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted weekly meetings to review and identifying areas for improvement and developing action plans to address them. Turning our outbound on-time from 78.3% to 98.7% in under a year, while hitting our load factor targets.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Terminal Manager
CCT Canada
03.2011 - 02.2021
- Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
- Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
- Fielded customer complaints and comments and rectified issues.
Education
Honors Degree - Home Inspection
Ashworth College
Atlanta Georgia08.2015
Diploma - Canadian Institute of Management Program
King’s University College At Western University
05.2010
Diploma - Business Administration
Sheridan College
Oakville, ON06.1991
Skills
- Computer Skills (SAP, Microsoft Software, AS 400)
- Project Management
- Health and Safety
- Employee Training
- Team Leadership
Languages
English
Native or Bilingual
French
Full Professional
Certification
Project Management Training (Franklin Covey)
Focus Training (Franklin Covey)
Collision Review Committee (THSAO)
Defensive Driving (THSAO)
Customer Service Handling Difficult Customers (IBM Canada)
Family, motorcycle enthusiast, home improvements, travel, golf, hiking, skiing, hockey, reading
.
Timeline
Store Manager of Operations
Uap Napa
04.2022 - Current
Operations Manager
Day & Ross Transportation Group
02.2021 - 04.2022
Terminal Manager
CCT Canada
03.2011 - 02.2021
Honors Degree - Home Inspection
Ashworth College
Diploma - Canadian Institute of Management Program
King’s University College At Western University
Diploma - Business Administration
Sheridan College
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