Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
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ALLAN KIRUMI

ALLAN KIRUMI

Summary

Dynamic and goal-oriented professional with strong problem soling abilities with willingness to learn, ready to tackle new challenges .Proven track record in cash handling and event coordination, complemented by advanced Microsoft Office skills and a commitment to teamwork.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Ticket Sales Representative

AIRBEATS
06.2021 - 07.2024
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Balanced Point of Sale (POS) system daily and reported discrepancies to management for resolution.
  • Processed refunds and exchanges in accordance with company policy.
  • Sold tickets to concerts, plays and other performances at ticket counter and by online ticketing systems.
  • Boosted customer satisfaction by providing exceptional service throughout the ticket purchasing process.
  • Reduced customer complaints through timely resolution of issues and proactive communication.

Junior Accountant Intern

Ministry Of Finance, Planning And Economic Development
02.2023 - 05.2023
  • Conducted data entry for assigned information given to me by the supervisor.
  • Conducted bank reconciliations, identifying discrepancies and resolving issues promptly.
  • Consolidated financial statements and reports for assigned embassies and local government votes.
  • Demonstrated commitment to continuous learning by proactively seeking feedback from supervisors throughout internship.

Front Desk Receptionist

MAMIKKI HOTEL APARTMENTS
04.2022 - 09.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Student Volunteer

SMILE
02.2021 - 05.2021
  • Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
  • Enhanced community outreach by organizing and participating in various volunteer events.
  • Completed research, compiled data, and assisted in timely reporting.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Led group discussions and activities to meet different community needs.
  • Kept case files updated, accurate and aligned with requirements.

Education

Post-Baccalaureate Diploma - Accounting

Thompson Rivers University
Kamloops, None
04-2026

Bachelor's Degree - Accounting And Finance

STRATHMORE UNIVERSITY
Nairobi,KENYA
06-2023

Skills

  • Goal oriented
  • Customer issue resolution
  • Meeting scheduling
  • Building rapport
  • Negotiation
  • Event coordination
  • Accountability
  • Time management
  • Reliable and trustworthy
  • Problem-solving abilities
  • Multitasking Abilities
  • Team collaboration
  • Advanced Microsoft Office skills
  • Teamwork

Languages

English
Full Professional

Certification

  • First Aid certification
  • CPR/AED certification
  • WHMIS certification,
  • Food Safety certification,
  • Naloxone Certification.
  • Class 5 Driving license

Interests

  • Community Cleanup
  • Volunteer Work(ROTARY CLUB KAMLOOPS)
  • Calisthenics & Body building
  • Reading novels
  • I like working with my hands and fixing things
  • Virtual Reality
  • Personal Development and Self-Improvement
  • Fundraising Events


Timeline

Junior Accountant Intern

Ministry Of Finance, Planning And Economic Development
02.2023 - 05.2023

Front Desk Receptionist

MAMIKKI HOTEL APARTMENTS
04.2022 - 09.2022

Ticket Sales Representative

AIRBEATS
06.2021 - 07.2024

Student Volunteer

SMILE
02.2021 - 05.2021

Post-Baccalaureate Diploma - Accounting

Thompson Rivers University

Bachelor's Degree - Accounting And Finance

STRATHMORE UNIVERSITY

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ALLAN KIRUMI