ALIZZA FAITH FERNANDEZ
Edmonton
Summary
Detail-oriented professional with advanced clerical knowledge and strong presentation and interpersonal skills. Delivered exceptional customer service through effective order processing and invoice coding, demonstrating dedication and passion in every task. Thrived in both independent and collaborative settings within multinational and multicultural environments while managing time efficiently to achieve results.
Overview
11
11
years of professional experience
Work History
Pharmacy Assistant
Innomar Pharmacy
Edmonton
11.2022 - Current
- Processed and billed patients’ prescriptions to ensure timely medication access
- Assists pharmacists in preparing and dispensing medications to patients
- Coordinates medication deliveries with patients to support adherence to treatment plans
- Provided excellent customer service by addressing patient inquiries and concerns promptly
- Communicates with insurance companies for billing purposes
- Processes prescription orders and verifies patient information for accuracy
Store Associate
Walmart Canada
Edmonton
01.2016 - 10.2022
- Organized backroom spaces and constructed displays to enhance product visibility while stocking produce, bakery, and deli on sales floor.
- Maintained clean and organized store displays to enhance shopping experience.
- Organized backroom spaces and constructed displays to enhance product visibility while stocking produce, bakery, and deli on sales floor.
- Stocked shelves accurately and ensured proper product placement.
- Performed cycle counts, binned and picked stocks using a Radio Frequency scanner.
Server
Edmonton Inn & Conference Centre
Edmonton
10.2017 - 07.2019
- Ensured accurate order delivery to tables, enhancing customer satisfaction through timely service
- Took customers' food and drink orders and utilized POS software platform
- Set tables for dining areas to prepare for guest arrival and rearranging tables to accommodate larger parties
Education
Pharmacy Assistant -
Peerless College
Skills
- Patient care assistance
- Prescription processing
- Insurance billing
- Patient coordination
- Quality assurance
- Attention to detail
- Advanced clerical knowledge
- Computer literate (proficient in Microsoft Office)
- Customer service oriented
- Self-motivated
- Team collaboration
- Results-oriented
- Multicultural adaptability
- Presentation skills
Summary Of Skills And Qualifications
- Excellent presentation and interpersonal skills
- Computer literate (proficient in Microsoft Office)
- Advanced clerical knowledge
- Customer service oriented
- Order processing
- Invoice coding and processing
- Hardworking even at minimal supervision
- Ability to work independently and as a team player
- Can work in multinational and multicultural environment
- Dedicated and passionate in performing assigned jobs
- Results oriented and manages time effectively
Timeline
Pharmacy Assistant
Innomar Pharmacy
11.2022 - Current
Server
Edmonton Inn & Conference Centre
10.2017 - 07.2019
Store Associate
Walmart Canada
01.2016 - 10.2022
Pharmacy Assistant -
Peerless College