Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Certification
Accomplishments
Achievements
Extracurricular Activities & Leadership
References
References
Timeline
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Aliza Shah

Calgary

Summary

Dynamic professional with extensive experience as a Chief assistance at Kumon Math and Reading Centre, excelling in employee training and workflow optimization. Proven ability to enhance operational efficiency and foster collaborative environments. Skilled in document management and committed to delivering exceptional customer service, ensuring confidentiality and accuracy in all tasks.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Chief Assistant

Kumon Math and Reading Centre of Calgary Savanna
03.2023 - Current
  • Handled confidential information with discretion and integrity.
  • Managed daily invoices, reports, and proposals to ensure accuracy.
  • Greeted visitors at the front desk and provided assistance with general inquiries.
  • Executed training materials for new employees on company policies and procedures.
  • Provided accurate information to external parties through various communication methods.
  • Maintained records of sensitive personnel information to uphold confidentiality.
  • Prepared meeting agendas and ensured availability of necessary materials.
  • Led training sessions for new assistants to enhance operational proficiency.
  • Managed assistant staff to complete tasks efficiently and meet deadlines.

Centre Assistant

Kumon Math and Reading Centre of Calgary Savanna
Calgary
10.2022 - 03.2023
  • Fostered independent learning through hands-on support for students with varying skill levels.
  • Prioritized and organized tasks to efficiently achieve service goals.
  • Streamlined paperwork organization for student enrolment forms by grade level.
  • Collaborated with diverse colleagues to address product and service-related issues.
  • Provided guidance to coworkers, promoting a collaborative work environment.
  • Assisted students in Mathematics and English, enhancing overall academic success.
  • Developed skills to manage multiple tasks effectively under pressure.

Volunteer

Saddletowne Library
Calgary
07.2020 - 08.2020
  • Taught coding basics to students in grades one through three for one week.
  • Adapted teaching methods to accommodate individual student comfort levels.
  • Developed strategies to address diverse learning styles and needs effectively.

Volunteer

Annie Foote School
Calgary
01.2015 - 01.2017
  • Tutored elementary students from kindergarten to grade 3 for two years, on and off, enhancing their reading skills.
  • Supported bilingual children in developing reading and writing abilities, fostering better learning outcomes.
  • Focused on vocabulary improvement to enhance overall literacy among students.

Education

BBA - Innovation And Entrepreneurship

Mount Royal University
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06.2027

High School Diploma Achieved -

Nelson Mandela High School
Calgary, Alberta
06.2023

Junior High -

Alice Jamieson Girls' Academy
Calgary, Alberta
06-2020

Elementary School -

Annie Foote School
Calgary, Alberta
06.2017

Skills

Responsibility and punctuality

  • Organizational skills
  • Work commitment
  • Customer service
  • Employee training
  • Team collaboration
  • Problem solving
  • Document management
  • Staff supervision
  • Workflow optimization
  • Verbal and written communication
  • Policy enforcement
  • Time management
  • Record keeping

Personal Information

Hobbies: Passionate about teaching the younger generation, Passionate about teaching, entrepreneurship, acting, dancing, reading, and music

Languages

English
Native/ Bilingual
Urdu
Native/ Bilingual
Hindi
Full Professional
Punjabi
Full Professional

Certification

Certified Social Media (Network) Cyber Security and Analysis – Level 1
Alison – Aug 2022
Completed foundational training in social media cyber security, with a focus on digital threats, account protection, and responsible online behavior.

Food Safety Training – Safe Practices and Procedures
Alison – Aug 2022
Certification in essential food safety protocols, including proper food handling, hygiene, and contamination prevention.
Skills: Food Safety

Red Cross Babysitting Course
Canadian Red Cross – Oct 2019
Certified in childcare safety, emergency response, and age-appropriate caregiving techniques.
Skills: Child Supervision, First Aid Basics

TCS goIT Student Technology Program
Tata Consultancy Services – Jul 2019
Completed a hands-on program in digital innovation, design thinking, and app development.
Skills: Project Planning, Product Development

Diversity in Action Certificate of Participation
JA Canada – Nov 2018
Participated in a program promoting inclusion, equity, and diverse workplace perspectives.

Entrepreneurial Adventure Program
The Learning Partnership
Engaged in experiential learning focused on business planning, innovation, and entrepreneurial thinking.

Accomplishments

Alexander Rutherford Scholarship
Issued by Alberta Student Aid – Jan 2023
Awarded for outstanding academic achievement in high school, recognizing consistent performance across multiple grade levels.

Alberta High School Diploma
Issued by Government of Alberta Education – Dec 2022
Awarded for successful completion of all academic and curriculum requirements for graduation in the Province of Alberta.

Achievements

Honor Roll – Grade 11
Nelson Mandela High School · Nov 2022
Recognized for academic excellence throughout the 2021–2022 school year.

Academic Achievement Award – Drama 10
Nelson Mandela High School · Nov 2022
Awarded for outstanding performance and commitment in Drama 10.

Award of Merit – AMA School Safety Patrol
Issued by AMA · 2017–2018
Recognized for a full year of service as a dedicated safety patroller at school.

Mastery Award – Mathematics
Grade 7 · 2017
Received for excellence in a Math Integers project demonstrating advanced understanding and presentation.

Blue Ribbon Reader
2016–2017
Awarded for completing a 12-week literacy mentorship program assisting kindergarten students with reading and writing.

Junior ATB Bank – Treasurer Certificate
2016–2017
Recognized for managing finances and supporting student banking operations in the Junior ATB program.

Kumon Milestone Recognitions
Kumon Canada

  • 4-Year Silver Shield (2018) – For consistent progress in the Math Program
  • 5-Year Silver Shield (2019) – For completion of 5 years in Math
  • Silver Medal (2017) – For 3 years of dedication in Kumon Math
  • Level D Completion Medal (Year unspecified) – For advancing to Level D in the Math Program

Extracurricular Activities & Leadership

Red Cross Babysitting Course Completer
Canadian Red Cross · 2019
Completed certified training in child supervision, basic CPR, and emergency response. Gained valuable life skills including patience, adaptability, and effective communication when caring for children of various ages.

Yearbook Committee Member
School Yearbook Team · 2019
Collaborated with peers to complete the school yearbook during quarantine. Developed strong time management, teamwork, and creative problem-solving skills while working under pressure and with limited resources.

Leadership Development Course
School Leadership Program · 2017
Participated in a year-long leadership course focused on enhancing communication, collaboration, and decision-making abilities. Strengthened existing leadership qualities and expanded skill sets for future opportunities.

References

Ms. Nicole Poirier
Grade 9 Social Studies & English Teacher
Stanley Jones School
Email: nmpoirier@educbe.ca
Ms. Poirier supported my academic growth and helped build my confidence in classroom discussions and social settings.

Mr. Kevin Gu
Grade 9 Math & Science Teacher
Stanley Jones School
Email: yigu@educbe.ca
Mr. Gu fostered a positive and open learning environment that encouraged curiosity, collaboration, and personal development.

Mrs. Chrissy Osicki
Grade 7 Math Teacher
Stanley Jones School
Email: cmosicki@educbe.ca | cmosicki@cbe.ab.ca
Mrs. Osicki played a key role in my early transition to Stanley Jones School and helped me feel welcomed, confident, and motivated.

Mr. Jason Au
Instructor & Center Owner
KUMON Castleridge
Phone: (403) 863-2882
Mr. Au guided my academic journey in the Kumon Math Program from 2014–2019, fostering discipline, focus, and long-term learning habits.

References

References available upon request.

Timeline

Chief Assistant

Kumon Math and Reading Centre of Calgary Savanna
03.2023 - Current

Centre Assistant

Kumon Math and Reading Centre of Calgary Savanna
10.2022 - 03.2023

Volunteer

Saddletowne Library
07.2020 - 08.2020

Volunteer

Annie Foote School
01.2015 - 01.2017

BBA - Innovation And Entrepreneurship

Mount Royal University

High School Diploma Achieved -

Nelson Mandela High School

Junior High -

Alice Jamieson Girls' Academy

Elementary School -

Annie Foote School
Aliza Shah