Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aliyah Nichols

Graduate Student
Richmond,CA

Summary

Dedicated professional with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients. Highly motivated with strong work ethic and working independently. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

6
6
years of professional experience
19
19
years of post-secondary education

Work History

Resident Services Coordinator

Hacienda Heights MH
2 2023 - 8 2023
  • Assisted Support Services Manager as needed
  • Provided leadership for case management staff
  • Co-facilitated weekly team meetings
  • Co-facilitated monthly Community Meetings with residents
  • Participated in monthly Operations and Management Meetings
  • Provided crisis management to resident emergencies
  • Administered interviews/intakes for incoming residents
  • Maintained a case management caseload of 20+ clients
  • Collaborated with outside agencies to meet the needs of residents
  • Facilitated support groups.
  • Solved grievances and complaints by collaborating with residents.
  • Facilitated smooth transition of new applicants into residential program.
  • Managed accurate record-keeping systems to track resident interactions, incidents, and program participation effectively.
  • Monitored resident behavior and responded to disciplinary issues in accordance with established policies.
  • Promoted culture of respect and understanding among residents.
  • Helped develop and implement programs to foster community growth and development.
  • Facilitated conflict resolution among residents, resulting in a more harmonious living environment.

Residential Counselor

Latino Commission for Drugs and Alcohol Abuse
01.2020 - 04.2021
  • Established and maintained clear and effective communications with assigned clients
  • Provided Individual, group counseling, case management and Crisis Intervention
  • Facilitated Harm Reduction and Abstinence Based Programming
  • Developed and Monitored Treatment Planning with Clients
  • Direct engagement with adults significantly impacted by Mental Illness and Substance Abuse
  • Monitored residents to determine changes in their social demeanor
  • Ensured appropriate interactions between staff and residents
  • Organized and facilitated group events and activities
  • Maintained individual Caseload addressing Behavioral Health needs including developing Treatment Plans.
  • Collaborated with case managers to maintain continuity of care and to provide referrals to treatment programs.
  • Developed and enforced safety policies and procedures to drive safety and well-being of clients.
  • Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
  • Supported clients in coping with emotions and fears through one-on-one sessions.
  • Encouraged healthy lifestyle choices among residents by leading educational workshops on topics such as nutrition, exercise, mental health awareness.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
  • Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Coordinated activities and events to create safe, positive and inclusive environment.
  • Conducted weekly meetings with clients to review goals, address issues and provide support.

HIV Counselor

Episcopal Community Services
01.2019 - 12.2019
  • Assisted clinical counselors with orchestrating and facilitating group therapy sessions, community building activities, and program agenda implementation
  • Filed and organized sensitive confidential client paperwork
  • Created and logged in counseling notes, general paperwork data logging
  • Provided treatment planning assistance and safety planning
  • Scheduled counseling appointments
  • Facilitated group HIV education and support groups for teens and adults.
  • Collaborated with case managers to assist clients in identifying resources for mental health treatment, substance abuse programs, domestic violence services and housing assistance.
  • Established effective partnerships with relevant organizations such as schools, health departments or LGBTQ+ centers allowing mutual sharing of resources and knowledge.
  • Participated in clinical supervision to maintain professional development.
  • Educated clients about living with HIV, preventing further transmission, benefits, and challenges of HIV care and treatment and access to resources.
  • Provided patient and family education on available resources and self-care strategies.
  • Distributed condoms to promote use for HIV-infected persons and persons at highest risk of acquiring HIV.
  • Developed partnerships with community organizations to expand services and referrals.
  • Managed caseload to satisfy multiple patients with diverse needs.
  • Evaluated program effectiveness through ongoing data collection, analysis, and reporting ensuring the delivery of high-quality services.
  • Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
  • Maintained up-to-date knowledge on HIV prevention, transmission, and treatment options through regular training and research.
  • Reduced stigma associated with HIV testing by offering confidential services and fostering a supportive environment.

Academic Instructor

Bay Area Community Resources
09.2017 - 04.2018
  • Provide quality instruction to participants in all disciplines, including basic reading, writing, basic math and algebra, science and social studies to students ages 11 – 14
  • Modified curriculum and other learning materials to meet individual needs and program requirements
  • Attended academic trainings and meetings on youth outreach, communication, safety, and academic development to enhance teaching strategies and methods
  • Demonstrated patience, flexibility, and sensitivity to needs of students and staff
  • Used various techniques to improve workplace skills like critical thinking, problem solving, and teamwork
  • Maintained clean, organized, and professional learning environments.
  • Fostered strong communication skills by guiding students through oral presentations, debates, and written assignments.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Incorporated multiple types of teaching strategies into classroom.
  • Developed and administered tests for students to measure academic proficiency and understanding.
  • Provided individualized instruction to accommodate diverse learning styles, resulting in increased student achievement.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Designed interactive lesson plans tailored to specific age groups, fostering strong foundations in leadership principles.
  • Maintained detailed records of participant progress, enabling timely intervention when necessary to address learning gaps.

Academic Tutor

TutorWorks
02.2015 - 12.2016
  • Taught Math and English to ESL children in grades K – 6
  • Oversight for maintaining attendance records for program participants
  • Provided updates to parents/guardians weekly on student’s progress and achievements
  • Created Math and English lessons/games for the students to assist in making the learning process enjoyable.
  • Collaborated with faculty to develop after-school tutoring program for struggling students.
  • Stressed importance of good study habits by encouraging students to create personalized study plans.
  • Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
  • Boosted student confidence with personalized tutoring sessions tailored to individual learning styles.
  • Collaborated with parents to develop appropriate tutoring lessons.
  • Promoted critical thinking skills by challenging students to analyze complex problems from multiple perspectives.
  • Met with parents to discuss student progress and address concerns.
  • Passionate about learning and committed to continual improvement.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Skilled at working independently and collaboratively in a team environment.

Education

Dual MA – Forensic Psychology & MFT/PCC Counseling; Trauma certification -

Saint Mary’s College of California
Moraga, CA

BA – Psychology; Minor - Criminology -

Holy Names University
Oakland, CA
05.2001 - 05.2020

AA-T - Psychology - undefined

Berkeley City College

High School Diploma - undefined

Middle College High School

Skills

  • Counseling

  • Education Services

  • Crisis Management

  • Empathic Understanding

  • Strategic Leadership

  • Effective Communication

  • Data Collection

  • Program Development

  • Team Collaboration and Leadership

  • Case Management & Office Management

  • Analytical Thinking

  • Event Planning

  • Substance Abuse Counseling

  • Critical Thinking

  • Diversity and Inclusion Initiatives

  • Administrative Support

  • Community Outreach

  • Harm Reduction

  • Relationship Building

  • Decision-Making

  • Schedule Coordination

  • DSM-V Knowledge

  • Case Notes

  • Mental Health Disorders & Support

  • Adaptability

  • Issue Resolution

  • Property Management

  • Resident support

  • Microsoft Office

  • Professionalism

Timeline

Residential Counselor

Latino Commission for Drugs and Alcohol Abuse
01.2020 - 04.2021

HIV Counselor

Episcopal Community Services
01.2019 - 12.2019

Academic Instructor

Bay Area Community Resources
09.2017 - 04.2018

Academic Tutor

TutorWorks
02.2015 - 12.2016

BA – Psychology; Minor - Criminology -

Holy Names University
05.2001 - 05.2020

Resident Services Coordinator

Hacienda Heights MH
2 2023 - 8 2023

Dual MA – Forensic Psychology & MFT/PCC Counseling; Trauma certification -

Saint Mary’s College of California

AA-T - Psychology - undefined

Berkeley City College

High School Diploma - undefined

Middle College High School

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Aliyah NicholsGraduate Student