Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Aliyah King

Huntington Beach,CA

Summary

Proactive lead with superior skills in marketing, customer service, and project management. Eager to bring value to your establishment through hard work and commitment to quality. As well as a multi-talented student consistently rewarded for success in planning and operational improvements. Experience in product development and staff management widely impacting overall morale and job satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Lead

Dutch Bros
01.2024 - Current
  • Completed store opening, 5 AM, and closing, 12 AM, procedures and managed cash drops and tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety and health standards were met.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times, up to $2,000.
  • Provided exceptional customer service by answering questions, resolving issues, and maintaining a welcoming atmosphere for up to 1,000 patrons daily.

Shift Lead

Banzai Bowl
01.2022 - 02.2024
  • Promoted after 3 months of work
  • Handles register and end of the night
  • Counts inventory and places orders
  • Trains new employees and works with management to improve job satisfaction
  • Works in fast pace environments
  • Top Salesmen during holiday promotions
  • Worked special events with the company
  • Opened and Closed by myself

Food Service Worker

Lemonade
07.2021 - 02.2022
  • Heavy, fast paced work environment
  • Taking orders and serving food
  • Talking with customers and insuring they have a great time
  • Makes bowl, food, and drinks
  • Super flexible and can help where needed

Hostess

Surf City Ale House
05.2020 - 02.2021
  • Heavy/ fast work environment
  • Easy to work under pressure with unhappy customers.
  • Assisted with server and busser work.
  • Trained other hostesses
  • Great people person.
  • Able to attract business as well as entertain and keep business

Education

College - Criminal Psychology

Orange Coast College
Costa Mesa, CA
04-2026

High School - CIBACS

Edison High School
Huntington Beach, CA
01.2023

Skills

  • Customer service focus
  • Management
  • Employee training
  • Cash handling
  • Personal relations
  • Team motivation
  • Sales proficiency
  • Small business owner

Certification

  • Certification in Marketing
  • Certification in Entrepreneurship


Timeline

Shift Lead

Dutch Bros
01.2024 - Current

Shift Lead

Banzai Bowl
01.2022 - 02.2024

Food Service Worker

Lemonade
07.2021 - 02.2022

Hostess

Surf City Ale House
05.2020 - 02.2021

College - Criminal Psychology

Orange Coast College

High School - CIBACS

Edison High School
Aliyah King