Aliyah Danielle Valdez
Saskatoon,Canada
Summary
Skilled in warehouse administration with experience managing inventory, coordinating logistic operations, and overseeing a team. Key strengths include problem-solving abilities, leadership skills, and knowledge of warehouse management systems. Have successfully streamlined warehouse processes and improved operational efficiency in previous roles.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Administrator
Aero Delivery ltd
Saskatoon, Canada
09.2022 - Current
- Maintain accurate inventory records, conduct cycle counts, and reconcile discrepancies.
- Coordinate inbound and outbound shipments, liaising with suppliers, and transport providers.
- Ensure warehouse compliance with health and safety regulations.
- Monitor and manage WMS data accuracy for order processing and stock tracking.
- Assist in training and supervising warehouse staff on procedures and systems.
- Entered and updated stock data in the WMS with high accuracy.
- Prepared shipping documents, and ensured timely dispatch of customer orders.
- Assisted in maintaining a clean and organized warehouse environment.
Special Services/Customer Service
Home depot
Saskatoon, Canada
01.2022 - 11.2023
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Customer Service
Canadian tire
Saskatoon, Canada
11.2020 - 02.2022
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Trained new personnel regarding company operations, policies and services.
- Improved customer service wait times to mitigate complaints.
Automotive Service Advisor
Carlton Honda
Prince Albert, Canada
02.2020 - 04.2020
- Determined customer needs by asking relevant questions and listening actively to responses.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
- Recommended products to customers, thoroughly explaining details.
- Handled account payments and provided information regarding outstanding balances.
Restaurant Supervisor
Rogers Grill
Prince Albert, Canada
06.2019 - 04.2020
- Supervised daily restaurant operations to ensure quality service and guest satisfaction.
- Coordinated with kitchen employees and front-of-house personnel to consistently drive smooth operations.
- Effectively scheduled and allocated the assigned team in alignment with operational and customer needs.
Education
Business Administration - 1stYear
University of Saskatchewan
01.2021
Automotive Service Technician -
Saskatchewan Polytechnic
Saskatoon01.2019
St. Mary’s Catholic High School -
01.2017
Skills
- Inventory Control & Stock Management
- Order Processing & Fulfillment
- Warehouse Management Systems (WMS)
- Logistics & Shipping Coordination
- Vendor & Supplier Communication
- Health, Safety, & Compliance Procedures
- Data Entry & Reporting
- Team Coordination & Training
- Microsoft Office Suite (Excel, Word, Outlook)
Certification
- HACCP & Internal Audit Certificate
References
References available upon request.
Timeline
Warehouse Administrator
Aero Delivery ltd
09.2022 - Current
Special Services/Customer Service
Home depot
01.2022 - 11.2023
Customer Service
Canadian tire
11.2020 - 02.2022
Automotive Service Advisor
Carlton Honda
02.2020 - 04.2020
Restaurant Supervisor
Rogers Grill
06.2019 - 04.2020
Business Administration - 1stYear
University of Saskatchewan
Automotive Service Technician -
Saskatchewan Polytechnic
St. Mary’s Catholic High School -
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