Summary
Work History
Education
Skills
Timeline
Generic

Aliyah Ruiz

Santee

Summary

Dynamic Customer Service Representative with a proven track record at Drama Qweens, excelling in conflict resolution and payment processing. Enhanced customer satisfaction through exceptional service and product knowledge, fostering a welcoming environment. Recognized for effectively engaging customers and promoting merchandise, contributing to a positive shopping experience.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Work History

Customer Service Representative

Drama Qweens
11.2023 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Learn 4 Life
Lakeside, CA
10-2025

Skills

  • Customer service
  • Active listening
  • Payment processing
  • Conflict resolution
  • Product sales

Timeline

Customer Service Representative

Drama Qweens
11.2023 - 05.2024

High School Diploma -

Learn 4 Life
Aliyah Ruiz