Aliyah Roy
Toronto,Ontario
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
Work History
Storefront Employee
Tim Hortons
09.2021 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Order Picker
Healthy Planet
07.2021 - 08.2021
- Performed proper lifting and handling techniques to maintain safe working environment.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Collaborated with team members to complete timely orders and avoid delays.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Worked with a hand held to insure orders were correct.
Storefront Employee
Domino's Pizza
01.2019 - 11.2020
- Prepared and fulfilled orders placed in-person, over the phone as well as through online applications.
- Safely handled food preparation as well as maintained a professional kitchen beyond workplace standards.,
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Dog Walker
Self Employed
02.2017 - 03.2020
- Provided dogs with exercise and fresh air to promote dog health.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Made owners comfortable with care by following instructions and meeting dog needs.
Flyer Distributor
Metroland Media
09.2017 - 06.2019
- Read map correctly to determine daily flyer distribution location.
- Distributed flyers to homes in multiple communities to advertise client offer and increase sales.
- Returned leftover flyers after shift and gave distribution numbers to supervisor to enable accurate reports.
- Gathered information about customer needs and preferences to tailor offerings and improve customer satisfaction.
- Built relationships with customers to support ongoing sales and customer retention initiatives.
- Followed up with customers to verify satisfaction with products and services.
Education
Bachelor of Arts - Psychology
York University
Toronto, ON04.2026
Skills
- Excellent Written and Verbal Communication
- Customer Needs Assessments
- Cash Handling
- Building Customer Loyalty
- Account Assistance
- Exceeding Customer Expectations
- Leadership
- Customer Buying Habits
- Preparing Food Items
- Sanitation Regulations
- Hospitality Management
- Strong Communication and Interpersonal Skills
- Merchandising and Display
Timeline
Storefront Employee
Tim Hortons
09.2021 - 05.2023
Order Picker
Healthy Planet
07.2021 - 08.2021
Storefront Employee
Domino's Pizza
01.2019 - 11.2020
Flyer Distributor
Metroland Media
09.2017 - 06.2019
Dog Walker
Self Employed
02.2017 - 03.2020
Bachelor of Arts - Psychology
York University
Similar Profiles
Chidumebi IwuohaChidumebi Iwuoha
Sales Associate at Tim HortonsSales Associate at Tim Hortons
Teniola LadeneganTeniola Ladenegan
Team Member at Tim HortonsTeam Member at Tim Hortons
MOHAMED SAADMOHAMED SAAD
Team Member at Tim HortonsTeam Member at Tim Hortons
Madison DaviesMadison Davies
Team Member/Supervisor at Tim HortonsTeam Member/Supervisor at Tim Hortons
MYRIAM CHERIFMYRIAM CHERIF
Manager at McDonald'sManager at McDonald's