Dynamic professional with a proven track record at RCR Hospitality Group, excelling in customer engagement and effective collaboration. Expert in creating memorable dining experiences and optimizing operational efficiency. Skilled in customer-focused service and deadline-driven organization, significantly enhancing client satisfaction and team productivity.
Hi, I’m
Aliyah Bishop
Halifax,NS
Summary
Overview
8
years of professional experience
1
Certification
Work History
RCR Hospitality Group
Banquet Server
06.2022 - 12.2025
Job overview
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
Eastern Traffic
Traffic Control Flagger
07.2024 - 11.2024
Job overview
- Successfully facilitated unobstructed routes for emergency responders.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Exhibited decisive judgment in response to evolving work zone conditions.
Brunswick Street Mission
Administrative Assistant (intern)
09.2023 - 12.2023
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Increased accuracy of documentation by proofreading, editing, and formatting reports and presentations.
- Prepared and edited documents and reports for quality and accuracy.
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
- Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Adore Marketing
Customer Acquisition Manager
10.2019 - 02.2020
Job overview
- Optimized landing pages for improved user experience, ultimately driving higher conversions and increasing ROI.
- Developed strong relationships with industry partners, resulting in increased referral traffic and collaboration opportunities.
- Implemented A/B testing methodologies to evaluate campaign effectiveness and refine targeting strategies accordingly.
Sally Beauty
Beauty Advisor
05.2019 - 11.2019
Job overview
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
McDonald's
Crew Team Member
03.2018 - 07.2019
Job overview
- Worked well with teammates and accepted coaching from management team.
- Excelled in client relations through friendly greetings and consistent adherence to quality benchmarks.
- Oversaw operations at front counter, drive-thru, and other areas efficiently.
- Prepared diverse meals to meet customer satisfaction.
- Ensured all kitchen surfaces and tools remained hygienic and well-organized.
- Ensured an orderly and tidy workplace, fostering positivity for staff and customers.
- Collaborated with team members to complete orders.
Education
NsccHalifax, NS
Graduate Certificate
University Overview
Skills
- Effective Collaboration
- Deadline-Driven Organization
- Customer Engagement
- Customer-Focused Dining Experience
Languages
English
Native or Bilingual
Accomplishments
Accomplishments
Inspiring and Developing as a Leader
Leveraging Techniques
Communication Strategies
Improving Your Work/Life
Balance Creating a Positive Atmosphere
Workplace Hazardous Material Information System (WHMIS) 2015
Improving Your Personal Productivity
Improving Your Leadership Skills
Achieving Emotional intelligence
Certification
Inspiring and Developing as a Leader
Leveraging Techniques
Communication Strategies
Improving Your Work/Life
Balance Creating a Positive Atmosphere
Workplace Hazardous Material Information System (WHMIS) 2015
Improving Your Personal Productivity
Improving Your Leadership Skills
Achieving Emotional intelligence
Unconscious Bias
Polishing Your Professional Edge
Women in Leadership
Working Under Pressure
Doing Business Professionally
Strategic Thinking
Managing Your Career
Creating Lasting Organizational Change
Secrets to Success
Using AI For Transcribers 125 Course
Timeline
Traffic Control Flagger
Eastern Traffic
07.2024 - 11.2024
Administrative Assistant (intern)
Brunswick Street Mission
09.2023 - 12.2023
Banquet Server
RCR Hospitality Group
06.2022 - 12.2025
Customer Acquisition Manager
Adore Marketing
10.2019 - 02.2020
Beauty Advisor
Sally Beauty
05.2019 - 11.2019
Crew Team Member
McDonald's
03.2018 - 07.2019
Nscc
Graduate Certificate
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