ALIXANDRA BALSOM-VARDY
Bedford,Canada
Summary
Motivated and hardworking professional with exceptional customer service skills. Proficient in problem-solving and working in a fast-paced environment. Striving to provide a positive experience to all clients and customers. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Moxies
Halifax, NS
05.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Implemented feedback from customers to improve service quality and menu offerings.
- Stayed informed about daily specials, new menu items, promotions.
Bartender/Server
Lion's Head Tavern
Halifax
05.2022 - Current
- Operated Restaurant Manager POS system
- Verified identification to verify age requirement for alcohol purchases
- Served wine, bottled and draft beer, liquor, and mixed drinks
- Provided service for large groups of patrons and private events
- Maintained accountability for bar inventory, and kept bar areas well-stocked and clean
Hostess/Food Runner
Lion's Head Tavern
Halifax
12.2021 - 05.2022
- Greeting and seating guests within the restaurant
- Scheduled reservations and preparation for large groups
- Supported serving staff to keep the dining room presentable and ready for guests
- Memorization of dining room floor plans and the seat number system
- Applied safe food handling and proper restaurant cleanliness protocols
Education
Bachelor of Arts - Psychology
Saint Mary's University
Halifax, NS05-2026
High School Diploma -
West Kings District High School
Auburn, NS06.2020
Skills
- Self-sufficient
- Reliable
- Ambitious
- Critical thinking
- Customer service
- Team collaboration
- Conflict resolution
Certification
Serve Right Certificate, Responsible Beverage Service Program, 11/08/24
Languages
Fluent in French
Timeline
Server
Moxies
05.2024 - Current
Bartender/Server
Lion's Head Tavern
05.2022 - Current
Hostess/Food Runner
Lion's Head Tavern
12.2021 - 05.2022
Bachelor of Arts - Psychology
Saint Mary's University
High School Diploma -
West Kings District High School
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