Alix-Maria Rada
Waterloo,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Flexible to work weekdays and weekends, with full shift availability. Seeking employment in the Toronto, ON area and willing to relocate.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Brand Associate
Old Navy, Gap
09.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Lot Associate
Home Depot
03.2021 - 08.2021
- Improved customer satisfaction by providing timely assistance in the parking lot and store entrances.
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Maintained a clean, organized lot area to enhance safety and efficiency.
- Managed disposal of trash and recycling materials in designated areas, maintaining cleanliness throughout the property.
- Maintained proper number of shopping carts in entrance of storefront.
Education
High School Diploma -
Laurel Heights Secondary School
Waterloo, ON06.2022
Skills
- POS Systems
- Product Restocking
- Customer Relations
- Teamwork and Collaboration
- Problem Solving
- Time Management
Certification
- WHMIS Training - 2023
- First Aid CPR- 2023
- Smart Serve - 2022
Timeline
Brand Associate
Old Navy, Gap
09.2023 - Current
Lot Associate
Home Depot
03.2021 - 08.2021
High School Diploma -
Laurel Heights Secondary School
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