Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Alivia Kuehner

Calgary,AB

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team reach success. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Guest Service Leader

JOEY Restaurants
06.2022 - Current
  • Held the responsibility of creating a world-class experience from the moment the guests entered.
  • Provided a seamless and personalized experience to each guest.
  • Communicated with employees to ensure that the guests of our restaurant were treated with utmost respect.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Documented reservations and communicated changes to guests.

Server Assistant

JOEY Resturants
06.2022 - Current
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted with dining room set up prior to and after service period.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Ensured that there was clear communication between the server and myself.

Zipline Tour Guide

Winpsort
06.2021 - Current
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Built personal relationships with guests to promote positive experiences.
  • Guided groups of up to 20 people on tours of North America fastest Zipline.
  • Trained apprentice guides to educate on information to present to tourists and travelers.
  • Collected tickets and fees from each individual prior to start of tour.
  • Carried out day-day-day duties accurately and efficiently.

Server

Calgary Stampede
07.2021 - 07.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Junior Bike Instructor

Pedal Heads
06.2018 - 07.2021
  • Led groups of children safely through variety of camp activities.
  • Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
  • Created interesting and educational lesson plans and implemented activities while engaging with children.
  • Built positive and productive relationships with students and parents to further program objectives and overall success.

Park Ambassador

Calgary Stampede
07.2019 - 07.2019
  • Built personal relationships with guests to promote positive experiences.
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.

Physiotherapy Assistant

Mardaloop Sports Physio
03.2015 - Current
  • Communicated with physicians to provide updates on patient care.
  • Assessed treatment plans and made adjustments for maximum benefits.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
  • Documented each patient case with updates in computer system.

Education

High School Diploma -

Henry Wise Wood High School
Calgary
06.2022

Skills

  • Customer Service
  • Communication skills
  • Prompt Learner
  • Problem Solving Abilities
  • Leadership
  • Critical Thinking
  • Time Management
  • Self Motivated

Accomplishments

  • High School Honours of distinction
  • MVP for Field Hockey team
  • All-Star line up for Ringette

Certification

  • Proserve - 2022

Timeline

Guest Service Leader

JOEY Restaurants
06.2022 - Current

Server Assistant

JOEY Resturants
06.2022 - Current

Server

Calgary Stampede
07.2021 - 07.2022

Zipline Tour Guide

Winpsort
06.2021 - Current

Park Ambassador

Calgary Stampede
07.2019 - 07.2019

Junior Bike Instructor

Pedal Heads
06.2018 - 07.2021

Physiotherapy Assistant

Mardaloop Sports Physio
03.2015 - Current

High School Diploma -

Henry Wise Wood High School

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Alivia Kuehner