Alithia Johnson-Pearce
Calgary,AB
Summary
I am an experienced, responsible and empathetic leader and team contributor, passionate about assisting clients and families in the non-profit sector. I am a lifelong learner, keen to bring my experience, education and skills to an organization with a shared mission of empowering clients and improving the lives of those they serve and to continue my professional growth and development.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Community Services Worker
Parents for Community Living KW Inc.
01.2022
- Worked alongside Direct Support Professional team, providing supports for adults with developmental disabilities to live successfully in community
- Established rapport, supported residents with daily activities and care, fostered an environment of optimal independence and choice, ensuring a patient & resilient approach to complex behaviours, challenging situations and competing demands
- Worked collaboratively with Program Supervisor, team and residents to establish and maintain person-centred life/goal plans.
Day Home Provider
Child Development Day Homes Agency
01.2018 - 01.2021
- Managed all operations of home
- Provided a welcoming and nurturing space for children aged 1 to 12 years of age
- Planned and developed daily activities appropriate to each child’s age, stage and abilities
- Played an active role in monitoring wellness, behaviour and developmental milestones and work collaboratively with agency and social services to ensure optimal opportunities for each child’s health, growth and wellbeing
- Built strong relationships with families and supports and fostered an environment of communication, health and safety with a child-centered approach.
Branch Operations
Jamaica Teachers Association Co-operative Credit Union
01.2001 - 01.2017
- Provided exemplary service and operations support to Branch Manager
- Built strong relationships with clients, team members and community
- Consistently exceeded quarterly clients service and load targets
- Educated clients with respect to full array of branch services and provided information and advice that best suited their short and long term financial and personal goals and celebrated their achievements with them.
Education
DIPLOMA - Addictions and Community Services Worker
ABM College
Calgary, AB01.2022
DIPLOMA - Administrative Assistant
ICS Canada
Westmount, QC01.2019
DIPLOMA - Business Administration
Heart Trust (NTA) Petersfield Training Centre
Petersfield, Jamaica01.2014
Skills
- Experienced Leader & Professional
- Operations Management
- Child & Adult Development
- Client and Customer Engagement
- Skilled Interviewer, Trainer & Mentor
- Case Management
- Compassionate and Active Listener
- Exceptional conflict resolution abilities
- Excellent developing and maintaining complex file systems
- Practiced Office Mgt Specialist
- Entrusted with high degree of security, funds management & confidentiality
- Inclusivity and Diversity supporter
- Financial Sales, Marketing & Management Expertise
- Ethical Role Model
- Proficient in Microsoft Office Suite
Certification
- Standard First Aid – CPR/AED Level C, St. John’s Ambulance, 2022
- Police and Vulnerable Sector Check, 2022
- Non Violent Crisis Intervention, Crisis Prevention Institute, 2022
- Addiction 101, Depression 101, Youth & Mental Health 101, CMHA, 2022
- Brain Story, Alberta Family Wellness, 2022
- Indigenous Awareness Training, BCIT, 2022
- Trauma Informed Care, AHS, 2022
- Suicide Prevention (SPRAM), AHS, 2022
- Compassion Fatigue, Caringsafely.org, 2022
- Code of Conduct & Conflict of Interest, Alberta Health Services, 2022
- Infection Prevention & Control, Alberta Health Services, 2022
- Facilitating Group Discussions, Open Learn University, 2022
- Facilitation Management, Alison.com, 2022
- Peer Connect Certificate, Peer Connect BC, 2022
- Empowering Families Affected by Substance Use, CAMH, 2022
- Early Childhood Development, Level 1, 2019
- Prevent It! - Response and Prevention of Child Sexual Abuse, Little Warriors, 2018
- Principles of Accounts, McKenzie Educational Institute, 2007
Volunteer Experience
- Festival of Trees, Fort McMurray, AB, 2018, Guest Services
- Run for the Cure, Fort McMurray, AB, 2018, Registration Coordination
References
Anna Verdonk, Program Supervisor, Parents for Community Living KW Inc., 519.896.5697
Timeline
Community Services Worker
Parents for Community Living KW Inc.
01.2022
Day Home Provider
Child Development Day Homes Agency
01.2018 - 01.2021
Branch Operations
Jamaica Teachers Association Co-operative Credit Union
01.2001 - 01.2017
DIPLOMA - Addictions and Community Services Worker
ABM College
DIPLOMA - Administrative Assistant
ICS Canada
DIPLOMA - Business Administration
Heart Trust (NTA) Petersfield Training Centre
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