Alistair Henshall
personal trainer
Guelph,ON
Summary
Communicative Manager dedicated to providing elevated service and providing unforgettable guest experiences. Motivated Server and Bartender with engaging personality and flexible approach. Prepared to bring abilities developed over 15-year career to new results-driven team.
Overview
9
9
years of professional experience
Work History
Manager/Server
Italian Tomato
01.2018 - 01.2022
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Silverleaf/ On Board Host
Rocky Moutaineer
01.2014 - 01.2016
- Consistently voted by tourism magazine as one of the "top ten trips in the world", I played a pivotal role in the culinary and host department team, helping to deliver life changing experiences to international guests.
- Public speaking, storytelling and commentary, worked long demanding hours on a mobile high speed locomotive, prepared and served world class meals.
- Resolved problems, improved operations and provided exceptional service.
Manager/ Bartender
Bellagio cafe
01.2013 - 01.2016
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
Education
Television Broadcasting Diploma - Television Broadcasting
Mohawk College of Applied Arts And Technology
Hamilton, ON09.2010
Student - Brazilian Jiu-Jitsu, Boxing
Lions MMA
Vancouver, BCSkills
- Conflict Resolution
- Training and Development
- Collaboration
- Interpersonal Communication
- Attention to Detail
- Excellent Communication
- Problem-Solving
- POS Systems and Ordering Platforms
- Creative Problem Solving
Timeline
Manager/Server
Italian Tomato
01.2018 - 01.2022
Silverleaf/ On Board Host
Rocky Moutaineer
01.2014 - 01.2016
Manager/ Bartender
Bellagio cafe
01.2013 - 01.2016
Television Broadcasting Diploma - Television Broadcasting
Mohawk College of Applied Arts And Technology
Student - Brazilian Jiu-Jitsu, Boxing
Lions MMA
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