Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alisson Herrera

OAKLAND

Summary

Dynamic barista with a proven track record at Burlap Coffee, excelling in crafting high-quality beverages and delivering exceptional customer service. Recognized for attention to detail and effective teamwork, I thrive in fast-paced environments, ensuring guest satisfaction and operational efficiency while training new hires in coffee expertise and safe food handling practices.

Overview

4
4
years of professional experience

Work History

Barista

Burlap Coffee
03.2025 - Current
  • Prepared a variety of coffee beverages according to standardized recipes.
  • Operated espresso machines and grinders with attention to detail.
  • Maintained cleanliness of workstations, ensuring compliance with health regulations.
  • Provided friendly customer service, enhancing overall guest experience.
  • Collaborated with team members to streamline service during peak hours.
  • Handled cash transactions accurately, ensuring proper register balance at the end of the shift.

Host/Barista

Bocanova Restaurant
10.2024 - Current
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize table turnover and guest flow.
  • Assisted in coordinating special events, enhancing customer experience.
  • Communicated effectively with kitchen staff to manage orders.
  • Collaborated with team members to maintain efficient service levels.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Coffee Barista

Rare Blend Café
03.2023 - 06.2023
  • Maintained cleanliness and organization of coffee bar area, adhering to health and safety standards.
  • Implemented efficient workflow processes to enhance service speed during peak hours.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Adhered to strict food safety guidelines when preparing food items such as sandwiches, pastries, or salads for customers'' enjoyment.

Cashier

KFC Taco Bell
11.2021 - 08.2022
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Maintained cleanliness and organization of checkout area to enhance operational efficiency.
  • Handled cash, credit, and digital payments while adhering to company policies.

Education

Associate of Science - Nursing

Merritt College
Oakland, CA
12-2028

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Opening and closing duties
  • Active listener
  • Exceptional customer service
  • Team leadership
  • Adaptive and creative
  • Decision-making
  • Safe food handling
  • POS systems
  • Menu memorization
  • Hospitality service expertise
  • Coffee expertise
  • New hire training

Timeline

Barista

Burlap Coffee
03.2025 - Current

Host/Barista

Bocanova Restaurant
10.2024 - Current

Coffee Barista

Rare Blend Café
03.2023 - 06.2023

Cashier

KFC Taco Bell
11.2021 - 08.2022

Associate of Science - Nursing

Merritt College
Alisson Herrera