Alissa Ramcoar
Hamilton,ON
Summary
Dedicated and experienced food service professional at Tim Hortons, seeking a position in hospitality or food services. Proven ability to lead teams, deliver excellent customer service, and maintain high standards in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Storefront, Baker, Supervisor, Assistant Manager
Tim Hortons
Hamilton, Ontario
12.2012 - 08.2016
- Supervised daily operations, ensuring smooth workflow and supporting store management
- Trained and mentored new employees
- Delivered high-quality customer service by effectively resolving customer concerns
- Managed cash handling and executed opening and closing procedures accurately
- Prepared baked goods and maintained food quality standards
- Worked efficiently in high-volume, fast-paced environment
- Maintained cleanliness and followed food safety regulations
Education
High School Diploma -
St Charles Education
Hamilton, ON06-2025
Skills
- Food preparation and baking
- Cash handling and POS systems
- Maintaining cleanliness and food safety standards
- Inventory management
- Time management and multitasking
- Team leadership
- Staff training
- Conflict resolution
- Customer service excellence
Timeline
Storefront, Baker, Supervisor, Assistant Manager
Tim Hortons
12.2012 - 08.2016
High School Diploma -
St Charles Education