Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Alissa Eye

Los Angeles,CA

Summary

Passionate and motivated team player with a positive attitude and genuine commitment to hospitality. Focused on creating a welcoming, enjoyable experience for every guest while supporting coworkers to keep service running smoothly. Brings reliability, strong communication, and enthusiasm to every shift to ensure both guests and the team succeed together.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier/Customer Service

Pilot Travel
11.2024 - 03.2025
  • Consistently earned XX% positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service
  • Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
  • Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
  • Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
  • Adhered to all food safety regulations to ensure the health and well-being of customers
  • Processed customer transactions efficiently, ensuring accurate cash handling and point-of-sale operations.

Waitress/Server

Kalahari Resorts & Conventions
05.2023 - 09.2024
  • Developed a solid knowledge of menu items, ingredients, and preparation methods to confidently guide guests and enhance their dining experience.
  • Trained and supported new staff members, promoting a collaborative team environment and consistent service standards.
  • Partnered with kitchen staff to coordinate smooth, timely service during peak rush hours.
  • Suggested improvements to service flow that helped the team work more efficiently during busy shifts.
  • Handled high-pressure situations with professionalism, ensuring guests always received attentive and friendly service.
  • Maintained a clean and welcoming dining area to create a positive atmosphere for guests.

Pet pro

Pet Suites
11.2019 - 06.2020
  • Provided exceptional care and attention to pets, ensuring their safety, comfort, and well-being
  • Managed daily feeding schedules for a variety of pets, including dogs, cats, birds, and small animals
  • Administered medications as directed by pet owners or veterinarians with precision and accuracy
  • Maintained cleanliness of pet areas by regularly cleaning cages, litter boxes, and play areas
  • Developed strong relationships with pet owners through effective communication and understanding of their specific needs

Sonic Carhop

Sonic Drive-In
05.2018 - 08.2019
  • Provided quick, friendly service by delivering food directly to guests and ensuring orders were complete and accurate.
  • Managed multiple orders at once in a fast-paced drive-in setting, balancing speed with attention to detail.
  • Handled guest questions and concerns with professionalism, turning potential issues into positive experiences.
  • Worked closely with teammates to keep service efficient and maintain a smooth workflow during rush hours.

Education

High school diploma -

Success High School
Round Rock, TX
05.2020

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Hospitality service expertise
  • Handling complaints
  • Memory retention
  • Table setting
  • Time management

Certification

  • Lifeguard Training
  • CPR Certification
  • First Aid Certification
  • Driver's License
  • Food Handler Certification
  • TABC Certified

Languages

Farsi
English

Timeline

Cashier/Customer Service

Pilot Travel
11.2024 - 03.2025

Waitress/Server

Kalahari Resorts & Conventions
05.2023 - 09.2024

Pet pro

Pet Suites
11.2019 - 06.2020

Sonic Carhop

Sonic Drive-In
05.2018 - 08.2019

High school diploma -

Success High School
Alissa Eye