Summary
Overview
Work History
Education
Skills
Certification
Professional Accomplishments
Skills And Strengths
References
Timeline
Generic

Alissa Aguilar

Hanford

Summary

Dynamic and dedicated professional with experience at Pet Suites, excelling in animal handling and customer service. Proven ability to train staff and enhance operational efficiency while ensuring safety protocols. Strong problem-solving skills and a commitment to maintaining a clean environment contribute to exceptional guest experiences. Adaptable and effective communicator in fast-paced settings.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hotel Host

Pet Suites
Virginia Beach
05.2023 - 07.2023
  • Filled food bowls according to individual dietary needs of each animal guest.
  • Performed daily cleaning duties such as changing bedding, scrubbing cages, and washing dishes.
  • Trained new employees on proper caretaking techniques for pets in a hotel setting.
  • Responded promptly to emergency situations involving animals in a calm manner.
  • Organized inventory of supplies needed for daily operations of the pet hotel.
  • Communicated effectively with management regarding any issues that arose during shifts.
  • Ensured safety protocols were followed when handling animals.
  • Assisted with check-in and check-out procedures for pet hotel guests.
  • Administered medications as instructed by veterinarians or owners.
  • Provided enrichment activities for the animals to keep them mentally stimulated while they stayed at the pet hotel.
  • Provided detailed information to customers about the services offered at the pet hotel.
  • Promoted sales of additional services such as grooming or daycare packages.

Cashier/ Floor worker

Pet Supplies Plus
Maryville
05.2021 - 07.2021
  • Assisted customers in locating items within the store.
  • Cleaned animal cages regularly to maintain a safe environment for pets.
  • Greeted customers and provided assistance with selecting pet food, accessories, and supplies.
  • Maintained cleanliness of store by sweeping and mopping floors, dusting shelves, and organizing merchandise.
  • Operated cash register to process customer purchases.
  • Ensured all prices were accurately marked on shelves and displays.
  • Answered phone calls from customers inquiring about products, services, and store policies.
  • Processed returns and exchanges in accordance with company policy.
  • Restocked shelves with new merchandise as needed.

Education

Bachelorette Degree - Veterinary Science

Lincoln Memorial University
Harrogate, TN
05-2025

High school Diploma -

Heritage Highschool
Maryville, TN
01.2020

Skills

  • Problem solving
  • Teamwork
  • Strong work and learning ethic
  • Communication
  • Memory
  • Research and hypothesis testing
  • Animal handling
  • Customer service
  • Adaptable to change
  • Cleaning and sanitation
  • Interactive communication skills
  • Positive and professional

Certification

  • Participation in FEMA
  • Prior knowledge and experience of CNA license

Professional Accomplishments

  • Brought light to continuous unsolved problems within work environment to create healthier mental setting among workers.
  • Gave pets that stayed in hotel their medication.
  • Practiced sutures and IV catheter insertion.
  • Practiced research and experiment generation.

Skills And Strengths

Managed a dangerous situation with cleaning solution. Solved multiple problems with customers., Have always been on a team and try to work with everyone. Has been part of team for fourteen years. Try to find the best ways to work and cooperate with everyone by creating an enjoyable environment for coworkers while accomplishing tasks., Willing to learn more skills and protocols required. Motivated to get things done in an appropriate and timely manner. Eager to follow and compel proper policies and guidelines., Communicated to pet parents about possible illness or concerns of pets staying in hotel. Messaged Owners of reminders to have pets vaccinated before arrival and to pick them up before closing. Shared concerns with colleagues to target weak spots in work performance and produce a better work environment for stronger accomplishments., Learned and recalled a lot of helpful information on packages, activities, and safety of the hotel to relay to new customers wanting a tour., Learned to create and use tests specified for data analysis and research.

References

References available upon request.

Timeline

Hotel Host

Pet Suites
05.2023 - 07.2023

Cashier/ Floor worker

Pet Supplies Plus
05.2021 - 07.2021

Bachelorette Degree - Veterinary Science

Lincoln Memorial University

High school Diploma -

Heritage Highschool
Alissa Aguilar