Dynamic and dedicated professional with experience at Pet Suites, excelling in animal handling and customer service. Proven ability to train staff and enhance operational efficiency while ensuring safety protocols. Strong problem-solving skills and a commitment to maintaining a clean environment contribute to exceptional guest experiences. Adaptable and effective communicator in fast-paced settings.
Managed a dangerous situation with cleaning solution. Solved multiple problems with customers., Have always been on a team and try to work with everyone. Has been part of team for fourteen years. Try to find the best ways to work and cooperate with everyone by creating an enjoyable environment for coworkers while accomplishing tasks., Willing to learn more skills and protocols required. Motivated to get things done in an appropriate and timely manner. Eager to follow and compel proper policies and guidelines., Communicated to pet parents about possible illness or concerns of pets staying in hotel. Messaged Owners of reminders to have pets vaccinated before arrival and to pick them up before closing. Shared concerns with colleagues to target weak spots in work performance and produce a better work environment for stronger accomplishments., Learned and recalled a lot of helpful information on packages, activities, and safety of the hotel to relay to new customers wanting a tour., Learned to create and use tests specified for data analysis and research.