Alison J St Jean
Program Assistant
Yellowknife,NT
Summary
Multi-tasking Team Leader well-known for executing successful. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
22
22
years of professional experience
9
9
years of post-secondary education
1
1
Language
Work History
Team Lead (Casual)
Primary Care, GNWT
Yellowknife, NT
03.2022 - Current
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Directed and supervised team of 10 .
Program Assistant
Primary Care, GNWT
Yellowknife, NT
11.2021 - Current
- Provide client and family care
- Verify and modifies client demographic information within the Electronic Medical Record (EMR)
- Answer and direct phone calls
- Assist clients in coordinating/completing forms
- Schedule and coordinate procedures, appointments and follow-up appointments for integrated care team members
- Receive medical referrals and ensure the referral is complete prior to sending the requested referral to the appropriate specialist
- File scan and photocopy documents, records and files
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Managed both digital and physical filing systems and retrieved documents as required.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
Team Lead ( Stores Clerk )
Air Tindi
Yellowknife, NT
04.2017 - 11.2021
- Stocking shelves
- Shipping and receiving
- Working with RAAS Program
- Purchase Orders
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Held daily team meetings to inform team members on company news and updates.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Senior Leader
YWCA, Afterschool
Yellowknife, NT
09.2018 - 03.2021
- Have an awareness of family violence issues facing women in the north
- Maintain confidentiality
- Have a non-judgmental attitude
- Good listening and problem-solving skills
- Be caring, empathetic, and compassionate
- Be able to assert clear professional and personal boundaries
- Good oral and written communication skills
- Show integrity and tact in dealing with people
- Vulnerable Sector Check
- Up to date immunizations, including Hep B and TB
- Work well in a team environment
- Have flexibility in meeting shift work requirements
- Produced weekly, daily and monthly activity reports and forecasts.
Customer Service Associate, Paint Department
Aurora Decorating
08.2012 - 04.2017
- Yellowknife- Paint & Flooring Sales and Window Fashions
- Ordering
- Shipping and receiving
- Window Fashions
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Responded to customer calls and emails to answer questions about products and services.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided product and service recommendations to guide customers on products to meet varying needs.
Owner
Wiggles & Giggles Dayhome, Yellowknife
06.2001 - 08.2012
- Childcare providers oversee the activities of children and ensure their safety
- Here are some examples :
- Helping children with personal hygiene
- Maintaining cleanliness in activity areas
- Reading to toddlers and young children
- Providing mental stimulation to babies and toddlers
- Stress management
- Patience
- Active Listening
- Compassion
- Creativity
- Special needs care
- Field trips
Education
Medical Terminology
Aurora College
09.2017 - 03.2018
Grade 12 -
Coaker Academy
09.1987 - 06.1996
Skills
Performance improvement
undefinedTimeline
Team Lead (Casual)
Primary Care, GNWT
03.2022 - Current
Program Assistant
Primary Care, GNWT
11.2021 - Current
Senior Leader
YWCA, Afterschool
09.2018 - 03.2021
Medical Terminology
Aurora College
09.2017 - 03.2018
Team Lead ( Stores Clerk )
Air Tindi
04.2017 - 11.2021
Customer Service Associate, Paint Department
Aurora Decorating
08.2012 - 04.2017
Owner
Wiggles & Giggles Dayhome, Yellowknife
06.2001 - 08.2012
Grade 12 -
Coaker Academy
09.1987 - 06.1996
Similar Profiles
Mary ThrondsonMary Throndson
Psychiatric Mental Health Nurse Practitioner at Primary Care Providers for a Healthy Feliciana/RKM Primary CarePsychiatric Mental Health Nurse Practitioner at Primary Care Providers for a Healthy Feliciana/RKM Primary Care
Karl Patrick VillanuevaKarl Patrick Villanueva
Accounting Clerk at GNWT - Department Of FinanceAccounting Clerk at GNWT - Department Of Finance
Jonathon MentonJonathon Menton
Project Assistant at GNWTProject Assistant at GNWT
Donna HaydenDonna Hayden
Education Assistant at YK1 School District; Mildred Hall SchoolEducation Assistant at YK1 School District; Mildred Hall School
Hrittik MehtaHrittik Mehta
Retail Store Manager at The Northwest CompanyRetail Store Manager at The Northwest Company