Alison Wong

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.

Store Layout & Display Planning Window & In-Store Displays Product Presentation & Merchandising Customer Experience Enhancement Collaboration with Teams

• Design and arrange product displays to maximize visibility and appeal.
• Plan store layouts to improve traffic flow and highlight key products.
• Ensure displays align with seasonal themes, promotions, or brand campaigns.
• Create eye-catching window displays to attract passersby.
• Set up mannequins, fixtures, and props to showcase products effectively.
• Use lighting, colors, and signage to enhance visual appeal.
• Arrange products in an organized, aesthetically pleasing manner.
• Follow planograms (visual guides for product placement).
• Ensure pricing and promotional signs are clear and strategically placed
• Create engaging, interactive displays (e.g., touch-and-feel stations).
• Ensure aisles are clutter-free and easy to navigate.
• Work with store managers, buyers, and marketers to align visuals with sales goals.
• Train staff on maintaining displays and visual standards

Working as a sales associate at Zara, a popular fashion retailer, involves a variety of responsibilities related to customer service, merchandising, and maintaining the store's overall appearance. Here is a description of the job experience for a Zara sales associate

we learn about Customer Service,Merchandising.Store Maintenance,Product Knowledge,Teamwork

i learn to be more cautious in everything i do and have better teamwork experience

• Achieved excellent customer service by greeting customers and meeting quality expectations.
• Maximised restaurant cleanliness and accessibility.
• Prepared food and beverages within target timeframes.
• Shared product knowledge to answer customer questions and make suggestions.
• Supported store goals by maximising sales opportunities and providing great quality service.
• Trained in food safety and hygiene practices.
• Prepared products following restaurant portion and presentation standards.
• Maintained clean and sanitary food preparation areas and equipment.
• Served high volumes of guests in fast-paced service environments with exceptional customer care.
• Attended to customers with friendly and accurate service.