Alison Urbina
Fremont
Summary
Skilled in providing exceptional customer service, managing and multitasking in fast-paced environments, fostering a positive, welcoming atmosphere. Strong communicator with effective problem-solving abilities, committed to supporting efficient store operations. Eager to expand skills and advance within my career field as a Business Administration student.
Overview
4
4
years of professional experience
Work History
Crew Member
Trader Joe’s
Fremont, CA
10.2023 - Current
- Assisted customers with their shopping needs, ensuring a positive experience and efficient service.
- Maintained cleanliness and safety standards in the store, contributing to a welcoming environment.
- Adhered to daily protocols and instructions, ensuring smooth operations for coworkers and the store.
- Collaborated with cross-functional teams to deliver impactful solutions and exceed targets. Multitasking while working in a busy environment.
Shift Leader
Yogurtland
Fremont, CA
07.2022 - 07.2023
- Served customers and maintain store cleanliness, ensuring a welcoming environment. Prepare and restock toppings, enhancing efficiency and customer satisfaction.
- Opened store independently, demonstrating reliability and strong problem-solving skills. Developed responsibility and independence through solo shifts.
- Facilitated team meetings to discuss objectives, resolve issues, and promote collaboration.
Vitamin Clerk/Cashier
Sprouts Farmers Market
Fremont, CA
02.2022 - 06.2022
- Assisted customers with product inquiries in the vitamin section, leveraging knowledge of vitamins and minerals as well writing the orders.
- Restocked shelves and maintained a clean, organized area, ensuring product availability and customer satisfaction.
- Provided accurate information on vitamins and supplements, enhancing customer knowledge and trust.
Education
Associate of Science - Business Administration
Ohlone College
Fremont, CA05-2026
High School Diploma -
Homestead High School
Cupertino, CA06-2021
Skills
- Microsoft Outlook
- Google Suite
- Strong interpersonal skills
- Microsoft Excel
- Critical thinking skills
- Proactive and self-motivated
- Multitasking
- Excellent communication skills
- Exceptional organizational skills
- Customer service
EXTRACURRICULAR ACTIVITIES
Tutor at Reading Partners (2017-2019)
Homestead High School Library Assistant (2019-2020)
Spanish Tutor Homestead High School (2020-2021)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
Trader Joe’s
10.2023 - Current
Shift Leader
Yogurtland
07.2022 - 07.2023
Vitamin Clerk/Cashier
Sprouts Farmers Market
02.2022 - 06.2022
Associate of Science - Business Administration
Ohlone College
High School Diploma -
Homestead High School