Alison Snow
Summary
Compassionate Homecare Worker with a proven track record at Provincial Homecare, excelling in patient care and medication administration. Demonstrated strong communication and observation skills to enhance client wellbeing, ensuring a safe and clean environment while maintaining confidentiality. Recognized for effectively monitoring health status changes and reporting critical information to the care team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Homecare Worker
Provincial Homecare
Grand Falls-Windsor, NL
04.2024 - Current
- Maintained accurate records of client progress by documenting observations, interventions, outcomes, and any identified issues.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Contributed to patients'' wellbeing by assisting with daily living activities, such as bathing, dressing, and meal preparation.
- Safeguarded patient''s privacy rights by adhering to HIPAA regulations and maintaining confidentiality of personal health information.
- Monitored progress and documented patient health status changes to keep care team updated.
- Promoted a safe home environment by performing thorough housekeeping tasks and maintaining cleanliness standards.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Cashier Team Lead
Tim Horton's Restaurant
Bishop's Falls, NL
03.2014 - 05.2016
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Restocked and organized merchandise in front lanes.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Education
2 Semester - Child Youth Care With Addictions
Keyin College
Grand Falls-Windsor, NLSkills
Strong communication skills
Empathy and compassion
Patience
Medication administration
Time management
Observation and attention to detail
Languages
English
Full Professional
Certification
First aid and CPR
Timeline
Homecare Worker
Provincial Homecare
04.2024 - Current
Cashier Team Lead
Tim Horton's Restaurant
03.2014 - 05.2016
2 Semester - Child Youth Care With Addictions
Keyin College