Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALISON RIVERA

Winnipeg,Canada

Summary

Personable and highly motivated, bringing solid understanding of fashion trends and exceptional customer service skills. Possesses strong communication abilities and knack for building relationships with customers, ensuring personalized shopping experience. Dedicated to enhancing customer satisfaction and driving sales through attentive service and expert styling advice.

Overview

2
2
years of professional experience

Work History

Sales Associate

Pandora
10.2024 - Current
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive and personalized shopping experience.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Consistently achieved and exceeded daily sales targets, ensuring results aligned with store objectives.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Cashier

Banco del Pacifico
04.2023 - 09.2023
  • Accurately processed a high volume of transactions using various payment methods, ensuring smooth and efficient service for all customers
  • Maintained a balanced cash drawer during shifts, handling money with precision and attention to detail
  • Resolved customer complaints promptly and professionally, contributing to a positive shopping experience

Receptionist- Assistant

INMOCAR SAS
07.2022 - 10.2022
  • Delivered exceptional customer service by greeting clients, addressing inquiries, and providing product information to enhance satisfaction.
  • Managed front desk operations, ensuring efficient client interaction and improving the overall experience.
  • Coordinated and scheduled client appointments, ensuring accuracy and timely follow-ups.
  • Supported administrative tasks such as sorting mail and responding to emails, while handling customer requests with strong communication skills.

Education

Associate of Science -

University of Manitoba

High School Diploma -

Jezreel
Ecuador
06.2022

Skills

  • Customer Service Excellence
  • Sales and Product Recommendations
  • Cash Handling and Payment Processing
  • Conflict Resolution and Problem-Solving
  • Adaptability and Quick Learning
  • Inventory Management and Restocking
  • Visual Merchandising and Display Setup
  • Effective Communication and Interpersonal Skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Pandora
10.2024 - Current

Cashier

Banco del Pacifico
04.2023 - 09.2023

Receptionist- Assistant

INMOCAR SAS
07.2022 - 10.2022

Associate of Science -

University of Manitoba

High School Diploma -

Jezreel

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ALISON RIVERA