Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
9
9
years of professional experience
Work History
Fitness Instructor
District School Board Of Niagara Education Centre
09.2014 - 03.2020
Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
Led weekly classes from small to large groups with consistent participation and positive feedback.
Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
Developed creative and fun fitness classes to keep participants engaged and motivated.
Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
Encouraged and motivated participants to persevere through challenges to achieve new goals.
Increased member retention by fostering a supportive and motivating exercise environment.
Created structured and innovative fitness programs to be executed in small to large group atmospheres.
Planned and executed group fitness sessions with warm-ups and cool-downs.
Monitored participant progress and provided positive reinforcement to support goal achievement.
Food and Beverage Server
August Restaurant
09.2011 - 03.2020
Provided courteous, friendly service while multitasking in fast-paced environment.
Greeted guests warmly to foster welcoming environment.
Maintained a clean and organized dining area for an enjoyable guest experience.
Remained focused, calm and professional during peak rush hours.
Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
Checked on guests throughout meal to attend to needs and provide great service.
Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
Cleaned and set up tables to promptly seat guests and reduce wait times.
Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
Addressed and handled customer complaints in polite and professional manner.
Education
High School Diploma -
Stamford Collegiate
Niagara Falls, ON
Certificate -
CSNN
Mississauga, ON
Certificate - Exercise Physiology
CanfitPro
Niagara-on-the-Lake, ON
Skills
Friendly, positive attitude
Teamwork and collaboration
Problem-solving
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking Abilities
Excellent communication
Active listening
Languages
English
Timeline
Fitness Instructor
District School Board Of Niagara Education Centre
09.2014 - 03.2020
Food and Beverage Server
August Restaurant
09.2011 - 03.2020
High School Diploma -
Stamford Collegiate
Certificate -
CSNN
Certificate - Exercise Physiology
CanfitPro
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