Alison Meany
Slate River
Summary
Adept at business administration and fostering customer relations, I significantly enhanced client retention and reduced costs at Westfort Laundry. My background spans from managing operations and financials to excelling in administrative roles at Signature Financial, showcasing strong verbal communication and relationship-building skills. Achieved through a blend of strategic oversight and team leadership.
Overview
14
14
years of professional experience
Work History
Owner/Manager
Westfort Laundry
03.2018 - 01.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Administrative Assistant
Signature Financial
07.2013 - 03.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Front Desk Receptionist
Best Western Plus NorWester Hotel & Conference Centre
04.2011 - 07.2013
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
Education
Hospitality Managment -
Confederation College
Thunder Bay, None06-2013
High School Diploma -
Westgate Collegiate & Vocational Institute
Thunder Bay, None06-2010
Skills
- Customer relations
- Business administration
- Administrative oversight
- Relationship building
- Verbal and written communication
Languages
English
Timeline
Owner/Manager
Westfort Laundry
03.2018 - 01.2025
Administrative Assistant
Signature Financial
07.2013 - 03.2018
Front Desk Receptionist
Best Western Plus NorWester Hotel & Conference Centre
04.2011 - 07.2013
Hospitality Managment -
Confederation College
High School Diploma -
Westgate Collegiate & Vocational Institute
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