Dynamic professional with extensive experience in customer service and operations management, notably at Holiday Inn Express. Proven ability to enhance client satisfaction through meticulous attention to detail and effective problem-solving. Skilled in cleaning and sanitizing, while consistently demonstrating responsibility and dependability in fast-paced environments.
Work to maintain the clean and orderly requirements within the school. Support genereal health and safety and the well-being of the students, faculty, and guests at all times. Inventory, shipping and receiving, scheduling, Ability to multi-task, move at a fast pace, and adjust to unexpected changes throughout the day. Self motivation working individually or within a group setting as required without supervision.
Cleaning business for residential and commercial clients. Proven track record for customer satisfaction. Managing the day to day operations, self disciplined and motivated to perform the expected physical and administrative responsibilities. Established very strong relationships with clients, suppliers, and maintained a consistent professional schedule to meet and exceed expectations.
Multitasking strong asset to my roles. Ability to work in a very high stress environment with all facets expected to perform from budgeting, forecasting, building and maintaining sales accounts from soliciting to closing the deal, organizing details from travel to accommodations across the country. Managing a team of department managers and members, human resources, traning and performance appraisals, handling consistency with communication and motivation to successfully achieve guest and ownership expectations. Accounts payable and receivable, payroll, scheduling, inventory. Training and workshops quartely and yearly with the brands to continuously learn and keep up to date with constant changes within the industry.
Achieved the Top 40 under 40 reward from the North Bay Chamber or Commerce and City of North Bay
President of the Women in Business 6 years running
Women in Business
HOST program-Tourism Northern Ontario
Smart Serve
WHMIS