Alison Linden
Professional Sales
Langley,BC
Summary
Well-qualified and goal-oriented Sales Professional familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new industry challenges. Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations and securing new business. Hardworking and passionate job seeker with strong organizational skills eager to secure competitive career position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Brand Ambassador / Product Advisor
Freeway Imports Ltd.
06.2020 - 06.2022
- Secured over $5 M+ sales/year.
- Exemplary customer service, product implementation and collaborating with cross-functional teams.
- Showed understanding of customer's personal style and preferences when offering product advice, resulting in consistently helping them to be comfortable in making the second largest purchase of their life.
- Increased brand awareness through marketing, self-promotion and social media, communicating product information with confidence.
Sales & Lease Consultant
Jonker Auto Group
05.2018 - 06.2020
- $4 M+ sales per year building new and growing existing clients.
- Greeted clients, demonstrated product, secured the sale, delivered product , followed up every time.
- Consistently Top 3, provided exceptional customer service by listening and determining client’s needs.
- Practiced BC's vehicle sales industry regulations to a T.
Advertising Sales Consultant
Langley Advance
03.2017 - 05.2018
- Presented approximately 500 cost proposals and creative idea presentations for print and digital advertising campaigns.
- Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Accommodated day-to-day advertising needs of existing clients while constantly and consistently acquiring new customers and meeting and exceeding monthly sales targets.
Retail Sales & POP Display Coordinator
BC Liquor Stores
10.2015 - 07.2017
- Maintained knowledge of over 5,000 products
- Strengthened merchandising and promotional strategies to boost sales.
- Used in-store system to locate inventory and place special orders for customers.
- Facilitated high volumes of cash, credit, and gift card transactions.
- Recommended complementary purchases to customers, increasing revenue.
- Engaged in friendly conversation to uncover customers needs.
- Opened, shelved and merchandised new products in visually appealing displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
- Exceeded sales goals and accomplished business objectives by promoting target products.
Director, Sales & Marketing
Baseball Positive
01.2010 - 07.2015
- Evaluated market data to develop and create business strategies and marketing plans.
- Suggested innovative ideas to increase sales and improve customer experience.
- Analyzed sales and marketing data for improved strategies.
- Created Social Media presence for all aspects of operations; Coaching at the Youth Level, strengthening League Membership base, organizing Coaching Clinics.
- Developed positive and action-based resources for parents.
- Communication and securing of all Parks & Recreation facilities in the City of Seattle and surrounding Cities.
- Customer Care and all facets of registration process for over 500 youth and 300 coaches annually.
Advertising Sales Representative
Surrey NOW Newspaper
03.2007 - 07.2009
- Managed customer accounts to secure customer satisfaction and repeat business.
- Wrote over $25,000 in weekly advertising sales.
- Met with existing and new customers to discuss business needs and recommend optimal solutions.
- Created and developed engaging sales presentations to effectively demonstrate product features, competitive advantages, and convey product benefits.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Sales Director, New Business Development
EPIC Media Group, LLC / KWIK ZIP Graphic System
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Developed and implemented sales strategies to increase profits.
- Negotiated contracts with Fortune 500 companies and developed relationships with decision makers to increase profit.
- Developed and delivered engaging sales presentations to convey product benefits, increase brand awareness and drive sales..
- Leveraged professional networks and industry knowledge to strengthen client relationships.
Enterprise Account Executive
Bell Mobility
- Researched competitive landscape and promoted solutions and network services to reach target audiences across global markets.
- Asked appropriate questions to identify prospects' needs and pinpoint solutions for optimum fit.
- Communicated product quality and market comparisons.
- Secured over $180,000 monthly in new contracts.
- Demonstrated products, responded to questions and overcame objections to close sales.
- Qualified leads and executed successful sales strategies to convert into new business.
- Built and strengthened relationships to drive revenue streams and maximize profit growth.
- Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
- Conducted integrated sales presentations to illustrate value of products and service and tailor a call-to-action.
- Worked with service and project management departments to provide total support and training to users on product features and updates.
- Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
- Met and exceeded sales and service level goals.
- Resolved issues with high-profile customers promptly to drive satisfaction and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
BCIT
Vancouver, BCMount Royal College
Calgary, ABSmall Business BC
Vancouver, BCHigh School Diploma -
Salmon Arm Senior High
Salmon Arm, BCSkills
- Business Development
- Sales/Marketing Expertise
- Negotiation/Deal Closer
- Powerful Presentations
- Full Cycle Sales Process
- Media/Business Plans
- Self-Starter/Multitask
- Competitive Forecast/Trend Analysis
- Customer Relationship /Management
- Revenue Generation
Accomplishments
- Achieve $1 +M in revenues four consecutive years.
- Consistently achieve #1 in customer satisfaction results yearly due to professional excellence and exemplary customer service.
- Awarded Flight Centre Ancillary Supplier of the Year.
Additional Professional Development
- Certificates: WSET Product Knowledge Level 1 & 2
- Serving It Right (SIR) Government of BC
- Leading Edge: WorkBC
- RESP Proficiency Course RESPDAC
- VSA: Vehicle Sales Authority License
Languages
English
Native or Bilingual
Timeline
Brand Ambassador / Product Advisor
Freeway Imports Ltd.
06.2020 - 06.2022
Sales & Lease Consultant
Jonker Auto Group
05.2018 - 06.2020
Advertising Sales Consultant
Langley Advance
03.2017 - 05.2018
Retail Sales & POP Display Coordinator
BC Liquor Stores
10.2015 - 07.2017
Director, Sales & Marketing
Baseball Positive
01.2010 - 07.2015
Advertising Sales Representative
Surrey NOW Newspaper
03.2007 - 07.2009
Sales Director, New Business Development
EPIC Media Group, LLC / KWIK ZIP Graphic System
Enterprise Account Executive
Bell Mobility
BCIT
Mount Royal College
Small Business BC
High School Diploma -
Salmon Arm Senior High
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