Alison Latreille
Gatineau
Summary
Motivated and reliable individual currently completing an Ontario College Diploma, with a strong foundation in customer service, teamwork, and communication. Known for a positive attitude, attention to detail, and a strong work ethic. Eager to apply skills in a variety of entry-level positions, with a focus on delivering excellent service and contributing to team success. Dependable and committed to achieving goals in any role.
Overview
3
3
years of professional experience
Work History
Golf Course Attendant
Royal Ottawa Golf Club
08.2022 - Current
- Cultivated exceptional customer service skills through daily interactions with a diverse group of members, ensuring a positive and welcoming experience for each individual.
- Maintained cleanliness and order in clubhouse and surrounding areas, ensuring pleasant environment for guests.
- Assisted in managing golf tournaments and events, contributing to their smooth execution and participant satisfaction.
- Aided in the training of new hires, ensuring they were equipped with knowledge of golf course policies and procedures.
Warehouse Associate
LXB Wholesale
07.2023 - 11.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Server/Hostess
Amora Hotel Riverwalk
12.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
Second Cup Coffee Co. Featuring Pinkberry Frozen Yogurt
01.2022 - 12.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Ontario College Diploma - Business Marketing
Algonquin College
Ottawa, ON08-2026
High School Diploma -
Ecole Secondaire Catholique Garneau
Ottawa06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Memory retention
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Server/Hostess
Amora Hotel Riverwalk
12.2023 - 03.2024
Warehouse Associate
LXB Wholesale
07.2023 - 11.2024
Golf Course Attendant
Royal Ottawa Golf Club
08.2022 - Current
Barista
Second Cup Coffee Co. Featuring Pinkberry Frozen Yogurt
01.2022 - 12.2023
Ontario College Diploma - Business Marketing
Algonquin College
High School Diploma -
Ecole Secondaire Catholique Garneau
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