Summary
Overview
Work History
Education
Skills
Employmentobjective
References
Languages
Timeline
Generic

Alison Johnson

Fort McMurray,AB

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

17
17
years of professional experience

Work History

Cashier/Retail Merchandiser

Dollarama
10.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, as well as locate items.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at opening and end of day to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.

Educational Assistant

Fort Mcmurray Catholic School District
11.2018 - Current
  • Provided support to help students with special needs learn and grow.
  • Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
  • Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
  • Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Applied specialized teaching techniques to reinforce social and communication skills.
  • Coordinated with other staff members to ensure seamless transitions between classes or grade levels for students requiring additional support services.

Dispatcher/School Bus Driver

Sparksman Transportation Ltd.
01.2007 - 10.2018
  • Accepted increasing responsibility demonstrating flexibility and ability to learn quickly
  • Acquired excellent communication skills with management, the public, customers and coworkers
  • Answered calls and routed all incoming calls to proper staff members
  • Attended meetings and recorded meeting minutes
  • Pursued improving the efficiency of existing operational procedures
  • Greeted visitors and maintained office organization
  • Experienced in various office procedures and equipment
  • Worked independently and performed tasks
  • Member of the safety committee as well as the Employee Advisory Committee
  • Transported passengers while maintaining safety on the road and in the bus.

Education

Some College (No Degree) - Early Childhood Education

College of The North Atlantic
St. Johns, NL

Some College (No Degree) - Early Childhood Education

Keyano College
Fort McMurray, AB

Skills

  • Class 2 License
  • 10 years bus driving experience
  • Successful completion of Early Childhood Education
  • 5 years in Customer Service
  • Work Ethic and Integrity
  • Cooperative Attitude
  • Cash handling and management
  • Cash Register Operation
  • Merchandise Restocking
  • Cash Drawer Balancing

Employmentobjective

To obtain a position within a professional environment, utilizing my skills and experience, while providing opportunity for growth and career advancement.

References


  • Tina O’Toole, Special Education Teacher, Fort McMurray Catholic School District, (780) 994 3560

Languages

English

Timeline

Cashier/Retail Merchandiser

Dollarama
10.2021 - Current

Educational Assistant

Fort Mcmurray Catholic School District
11.2018 - Current

Dispatcher/School Bus Driver

Sparksman Transportation Ltd.
01.2007 - 10.2018

Some College (No Degree) - Early Childhood Education

College of The North Atlantic

Some College (No Degree) - Early Childhood Education

Keyano College

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Alison Johnson