Alison Ironmonger
Owen Sound,ON
Summary
Experienced cemetery professional well-versed in clerical, accounting and records management functions. Friendly and reliable team player with excellent judgment, strong critical thinking skills and great problem-solving abilities. Seeking a new professional challenge in a fast-paced environment in cemetery and related fields.
Overview
33
33
years of professional experience
Work History
Assistant General Manager
Owen Sound Vault Works Limited.
04.2023 - Current
- Assist in daily operations of contracted cemeteries, including grounds maintenance, scheduling of burials, plot inquiries and sales, general public interactions.
- Coordinate delivery, set up, and completion of interments/inurnments, and other concrete products and cemetery services.
- Assist and understand processes involving archeological assessments of cemetery grounds and surrounding areas.
- Resolve problems promptly to ensure client satisfaction.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Assist in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Administrative Assistant
Owen Sound Vault Works Ltd.
04.2013 - Current
- Performed general office duties, including answering phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.
- Managed electronic records database and handled all file requests.
- Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
- Reviewed incoming correspondence and determined the action required and its priority.
- Prepared and distributed payroll for staff of 6 direct reports.
Personal Support Worker
Victorian Order Of Nurses- Grey Bruce
01.2018 - 04.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained accurate records of client care, progress, and concerns, contributing to effective communication among healthcare team members.
- Enhanced client comfort by providing compassionate and attentive personal care.
- Monitored client health status regularly, reporting any changes to the appropriate medical staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for clients.
General Laborer (Seasonal)
Owen Sound Vault Works Ltd.
04.2015 - 10.2018
- Followed company procedures to maintain work environment in a neat and orderly condition.
- Communicated operational issues and changes to supervisor on regular basis.
- Provided outstanding customer service.
- Ensured the use of proper body mechanics while lifting, bending, shoveling.
- Accurately reviewed mapping for placement of products.
Personal Care Assistant
Beverley White
09.2017 - 12.2017
- Transported clients to and from medical appointments with safety and efficiency.
- Cleaned residences and care areas to ensure comfort and safety of the client.
- Monitored clients' overall health and well-being and noted any significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted client with bathing, dressing, feeding, lifting and transferring.
- Took and recorded patients' temperature, pulse and blood pressure.
- Experience with various medical conditions including Dementia, Diabetes, Cancer, Alzheimer's and Good Pasture disease.
Clinical Placement
CarePartners
04.2016 - 08.2016
- Under supervision of Mentor.
- Provided safe, quality care to clients following CNO standards and guidelines, and CarePartners policy and procedure.
- Provided variety of care based on client needs including; wound care, IV maintenance, ostomy and drainage care, glucometer testing, palliative care, assessments, medication review, etc.
- Health taught clients and families regarding self-care and care of loved ones.
- Documented and communicated with health care team involved with client's care.
- Applied classroom learning in hands-on, practical manner in client's homes.
Volunteer
Gateway Haven
01.1992 - 08.1999
- Assisted with Activations department activities for residents.
- Portered residents to activities and meals safely.
- Interacted with residents in a respectful and compassionate manner.
- Accompanied residents and staff on outings such as shopping and sight-seeing.
Education
Practical Nursing -
Georgian College
Owen Sound, ON2016
Pre-Health Sciences - undefined
Georgian College
Owen Sound, ON2014
Skills
- Excellent communication skills, utilized with critical thinking, priority assessment, and empathetic awareness
- Confident working independently and as part of a team
- Effective conflict management and problem solving skills
- Thorough understanding of confidentiality and sensitivity of cemetery and legislative interactions
References
References Available Upon Request
Timeline
Assistant General Manager
Owen Sound Vault Works Limited.
04.2023 - Current
Personal Support Worker
Victorian Order Of Nurses- Grey Bruce
01.2018 - 04.2023
Personal Care Assistant
Beverley White
09.2017 - 12.2017
Clinical Placement
CarePartners
04.2016 - 08.2016
General Laborer (Seasonal)
Owen Sound Vault Works Ltd.
04.2015 - 10.2018
Administrative Assistant
Owen Sound Vault Works Ltd.
04.2013 - Current
Volunteer
Gateway Haven
01.1992 - 08.1999
Practical Nursing -
Georgian College
Pre-Health Sciences - undefined
Georgian College
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