Alison Gibbs
Keswick
Summary
To obtain Full-time/ Part-time employment.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
13
13
years of professional experience
Work History
Sanitation Technician
Lakeview Vegetable Processing
Queensville,On.
08.2023 - Current
- Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
- Supported quality control measures by thoroughly sanitizing production equipment between product runs.
- Reduced cross-contamination risks by properly handling chemicals and maintaining designated storage areas.
- Collaborated with team members to complete large-scale cleaning projects within established timeframes.
- Mixed required chemicals according to procedures to form cleaning solutions, completing chemical concentration monitoring as described in procedural manual.
- Enhanced workplace cleanliness by diligently following sanitation protocols and procedures.
- Employed power equipment and hand tools in cleaning and general maintenance.
- Conducted regular inspections of equipment and facilities, identifying potential issues and taking corrective action as needed.
- Assisted in the documentation of sanitation processes, facilitating smooth handover between shifts and promoting consistency across teams.
- Consistently met deadlines for critical cleaning tasks, ensuring minimal downtime for production equipment during changeovers.
- Ensured timely completion of sanitation tasks, contributing to overall production efficiency.
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Participated in ongoing training programs to stay current on industry best practices and emerging technologies related to sanitation processes.
- Optimized chemical usage by accurately diluting products according to manufacturer''s specifications, minimizing waste while ensuring effective results.
- Completed in-depth cleaning of machinery to protect consumers from contamination and illness.
- Maintained open communication lines with supervisors and peers, providing updates on progress toward daily goals while addressing any challenges encountered.
- Disassembled production lines fully to avoid equipment breakdown.
- Completed accurate inventory counts and kept equipment and chemical storage areas clean and tidy, following policies in storing chemicals and safety equipment properly.
- Received recognition for consistently meeting or exceeding company expectations regarding sanitation performance metrics.
- Assisted in basic maintenance and repair of cleaning equipment to reduce downtime.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Baker
Tim Hortons
Keswick, ON
10.2022 - 08.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Operated cash registers and processed payments accurately.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Assisted in inventory management, helping maintain appropriate stock.
- Created appealing displays to showcase products in bakery.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Trained new staff in bakery operations, improving overall team efficiency and product consistency.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Managed inventory for cost-effectiveness, ensuring no shortage of ingredients and minimizing waste.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
CLEANER
KRATES MARINA
01.2020 - 01.2022
- Clean and restock member washrooms and party rooms. Clean offices and board rooms.
DELI CLERK
COSTCO
01.2019 - 01.2020
- Prepare take home foods, rotisserie chickens, make sausages, do dishes, clean kitchen, tag foods for the floor.
Housekeeper/ Cook /Kitchen Aide
Legion Village Brach 133
Cobourg, ON
06.2012 - 05.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to residents needs.
- Cultivated warm relationships with residents.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Education
SAFE FOOD HANDLERS CERTIFY -
NORTHUMBERLAND COUNTY
03.2023
COMMUNITY DEVELOPMENT & SOCIAL SERVICE WORKER - undefined
TRILLIUM COLLEGE
02.2023
Skills
- Excellent customer service
- Bondable, operate a cash register
- Work well alone and with others
- Able to work unsupervised
- Excellent communication skills
- Problem solving skills
- Sanitizing skills
- Strong communication skills
- Workplace safety practices
- Industrial cleaning techniques
- Safety awareness
- Physical stamina and strength
- Cross-contamination prevention
- Quality assurance protocols
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
Languages
English
Native or Bilingual
Timeline
Sanitation Technician
Lakeview Vegetable Processing
08.2023 - Current
Baker
Tim Hortons
10.2022 - 08.2023
CLEANER
KRATES MARINA
01.2020 - 01.2022
DELI CLERK
COSTCO
01.2019 - 01.2020
Housekeeper/ Cook /Kitchen Aide
Legion Village Brach 133
06.2012 - 05.2017
COMMUNITY DEVELOPMENT & SOCIAL SERVICE WORKER - undefined
TRILLIUM COLLEGE
SAFE FOOD HANDLERS CERTIFY -
NORTHUMBERLAND COUNTY