Accomplished, results-oriented Financial Services Professional with over 25 years of experience in client relations and team leadership. Strong collaborator with proven success in managing high-net-worth client relationships. Skilled in project management, strategic planning, problem-solving, and operations. Adept at balancing multiple priorities while ensuring exceptional client satisfaction.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Chief Operating Officer, Managing Principal
Silicon Valley Capital Partners
02.2022 - Current
Manage a 6-person operations and client service team overseeing training, performance, and workflow.
Drove 35% company growth in 2023 and 2024 by enhancing client engagement, increasing current client assets, and securing new client investments.
Rebalanced over $850 million across 650+ accounts, averaging eight or more times per year, boosting portfolio performance by 2-4% through regular adjustments.
Oversee $40 million 403(b) plan, analyzing performance reports, creating meeting agendas, and facilitating employee quarterly update meetings.
Lead Financial Planning strategy meetings with clients, providing comprehensive analysis and actionable recommendations.
Contributed to the successful migration from Salesforce to Salentica, improving data management and operational processes.
Streamlined reporting and scheduling systems to increase team productivity and reduce bottlenecks.
Implemented Lean Management practices to strengthen team collaboration and optimize operational performance.
Senior Investment Advisor
Rebalance 360
10.2012 - 02.2022
Played a key role in scaling the firm from early-stage operations to over $1 billion in AUM by driving sales growth, expanding the client base, and generating new business opportunities.
Prepared and presented proposals to prospective clients, highlighting how the recommendation aligned with their individual short and long-term goals.
Advised a book of business of 200+ clients with $100 million of assets under management on the firm's diverse model portfolios, effectively helping clients understand how the strategy balanced risk and return while meeting their investment objectives.
Assisted clients during the financial and market challenges of the COVID-19 pandemic by providing prudent guidance centered around their financial plan and long-term financial goals.
Built strong client relationships through consistent communication and follow-up, fostering trust and loyalty.
Provided clients with insights on financial topics and best practices
Business Development Associate
Smith Barney, Morgan Stanley
04.1998 - 01.2011
Served as the first point of contact to the firm's top financial advisor, who is consistently ranked in the top 10 in Barron's annual list of America’s Top Financial Advisors.
Onboarded private equity and hedge funds to the advisor's platform, collaborating across internal teams (compliance, legal, risk) and external stakeholders, generating $45mm in revenue for the advisor, branch, and firm.
Led directed share programs, working closely with executives, venture capitalists, investment bankers, and compliance teams, driving enhanced revenue, deepening client relationships, and the acquisition of new high-value clients.
Supported the accounts of over 150 ultra-high-net-worth clients, with total assets exceeding $10 billion.
Executed institutional-level transactions, handling eight-figure block trade orders, optimizing market spreads and liquidity to improve execution quality and reduce trading costs.
Education
Bachelor of Arts - Economics
California State University - Chico
Chico
Certification
Series 65 - Uniform Investment Adviser Law Examination