Alisi Mahe E. Leka
Hawthorne
Summary
Detail-oriented professional with a strong focus on safety compliance and customer service. Skilled in conducting thorough inspections and maintaining accurate documentation to ensure regulatory adherence.
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Avaition Workers Screener
Menzies Aviation
10.2023 - Current
- Conducted safety inspections on equipment and work areas, maintaining compliance with regulations.
- Collaborated with team members to improve workflow efficiency during peak operations.
- Maintained accurate documentation of service activities in compliance with company standards.
- Followed instructions and procedures to complete assigned tasks.
- Reported defective products or machinery to supervisor.
- Screened baggage and cargo for prohibited items, ensuring compliance with safety regulations.
- Trained new screeners on equipment usage and safety protocols, fostering a culture of safety awareness.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Performed pat-downs to look for unauthorized materials and weapons.
- Manually screened passengers unable to pass through metal detectors or who triggered alarms.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Assisted in training new employees on operational procedures and safety protocols.
Guest Service Representative
SoFi
10.2023 - 12.2023
- Delivered exceptional customer service, resolving inquiries and issues effectively.
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Coordinated communication between departments to enhance guest experience.
- Maintained accurate records of guest interactions and transactions in CRM system.
- Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
- Provided personalized recommendations for local attractions, dining options, and transportation services based on guest preferences.
- Managed check-in and check-out processes, ensuring smooth experience for guests.
- Created welcoming and comfortable environment for guests.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
Panel Operator
Santa Monica Amusements
02.2023 - 07.2023
- Operated and monitored amusement ride systems for safety compliance and optimal performance.
- Conducted routine inspections to ensure equipment functionality and prevent operational downtime.
- Collaborated with team members to troubleshoot mechanical issues, enhancing ride availability.
- Implemented safety protocols, educating staff on emergency procedures and equipment handling.
- Coordinated daily shift operations, optimizing workflow and resource allocation among team members.
- Maintained accurate records of ride operations, incidents, and maintenance activities for reporting purposes.
- Trained new panel operators on system controls, safety standards, and operational procedures.
- Delivered consistent results under high-pressure conditions, maintaining peak performance levels even during extended periods of intense workload demands or tight deadlines by demonstrating exceptional resilience throughout all aspects of daily responsibilities within this fast-paced industry environment where every second counts when it comes to ensuring maximum efficiency across each stage within production cycles as well as meeting client expectations at all times without compromise on quality standards whatsoever allowing us always stay ahead in terms competition among other key factors contributing towards long-term business growth sustainability goals achievement moving forward into future years ahead full confidence knowing we are well-equipped ready face whatever new obstacles might come our way with determination resolve unmatched by others who may not possess same level commitment dedication required excel such highly competitive field today''s global marketplace constantly evolving rapidly changing landscape requiring agility adaptability remain successful over time no matter circumstances encountered along journey personal career development progression opportunities abound those willing put forth effort necessary overcome adversity reach ultimate destination desired ultimate pinnacle professional success.
- Supported team members in navigating complex panel systems, fostering a collaborative work environment.
- Assisted in training new panel operators to ensure smooth onboarding and skill development within the team.
Education
High School Diploma -
Leuzinger High School
Lawndale, CA06-2022
Skills
- Cleaning
- Customer service
- Problem-solving
- Attention to detail
- Heavy lifting
- Restocking skills
- Equipment maintenance
- Equipment operation
- Safety and compliance
- Work planning and scheduling
- Microsoft office
- Professionalism
- Time management abilities
- Workflow management
Certification
- LAWA EM Training Course , Menzies Avaition - May 2024
Timeline
Avaition Workers Screener
Menzies Aviation
10.2023 - Current
Guest Service Representative
SoFi
10.2023 - 12.2023
Panel Operator
Santa Monica Amusements
02.2023 - 07.2023
High School Diploma -
Leuzinger High School