Alishia Vassell
Dartmouth,NS
Summary
Dynamic and results-oriented protessional with extensive experience in the hospitality industry.
I excel in fast-paced, high-volume settings, ensuring unparalleled customer satisfaction. Skilled in POS systems and adept at fostering customer relationships, my approach has significantly boosted repeat business. Balancing expert multitasking with warm, efficient service, I embody a blend of technical proficiency and genuine care
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
Celtic Corner Public House
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Mic Mac Bar and Grill
09.2023 - 05.2024
Dining Room Server
The Keg Steakhouse + Bar
09.2022 - 09.2023
Seasonal Server
Black Rabbit
04.2022 - 09.2022
Supervisor
Diplomat Restaurant
07.2021 - 03.2022
Server/accountant
Melrose Cafe & Bar
02.2019 - 01.2020
Bartender/Server
Michigan Bar and Grill
07.2018 - 09.2018
Banquet Server and Bartender
Marriott Hotels
12.2017 - 07.2018
Full Service Bartender
The Dizzy Gastropub
07.2013 - 12.2017
Fine Dining Server
King Street Trio
09.2012 - 03.2016
Education
High School Diploma -
Harbord Collegiate Institute
Toronto, ON06.2004
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Hospitality service expertise
- High-volume dining
- Safe Food Handling
- Quality Control
- Guest Relations Management
- Tableside Etiquette
Certification
- ProServe, Present
- Smart Serve, Present
Timeline
Server
Celtic Corner Public House
05.2024 - Current
Server
Mic Mac Bar and Grill
09.2023 - 05.2024
Dining Room Server
The Keg Steakhouse + Bar
09.2022 - 09.2023
Seasonal Server
Black Rabbit
04.2022 - 09.2022
Supervisor
Diplomat Restaurant
07.2021 - 03.2022
Server/accountant
Melrose Cafe & Bar
02.2019 - 01.2020
Bartender/Server
Michigan Bar and Grill
07.2018 - 09.2018
Banquet Server and Bartender
Marriott Hotels
12.2017 - 07.2018
Full Service Bartender
The Dizzy Gastropub
07.2013 - 12.2017
Fine Dining Server
King Street Trio
09.2012 - 03.2016
High School Diploma -
Harbord Collegiate Institute
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