Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alishea Dalueg

Sedgewick,AB

Summary

Proven leader and effective problem-solver with extensive experience in childcare and hospitality. Excelled in streamlining operations, enhancing customer satisfaction, and maintaining high safety standards. Demonstrates exceptional organizational skills and empathy, achieving significant improvements in efficiency and client trust. Also very egar to learn and grow in any environment.

Overview

24
24
years of professional experience

Work History

Home Daycare Provider

My Self
12.2020 - 01.2023
  • Offered children numerous opportunities throughout each week to get sunshine and exercise in yard and at local parks.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Streamlined administrative tasks such as enrollment paperwork processing resulting in efficiency improvements.
  • Treated basic first aid needs such as cleaning and bandaging minor cuts.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Implemented conflict resolution techniques promoting peaceable resolutions among peers during disagreements.
  • Balanced children's days between play, instruction, and rest with well-designed schedules.
  • Organized engaging arts and crafts projects to foster creativity and fine motor skills among the children.

Server

Sub Shop Niton Junction
04.1999 - 01.2001
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Janitorial Worker

Sherry Andrea
06.2018 - 11.2019
  • Swept hard surface floors using broom or push broom dust mop.
  • Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
  • Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
  • Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
  • Dusted surfaces, ledges, fixtures and furniture.
  • Sanitized break area kitchen counters, tables and sinks.
  • Cleaned and sanitized drinking fountains.
  • Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
  • Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.

Bartender

Many Horses Saloon
06.2017 - 11.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Front Desk Receptionist

R&R Inn
02.2014 - 03.2016
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Assisted in coordination of company events, contributing to successful and well-organized functions.
  • Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
  • Greeted visitors warmly, creating positive first impression of organization.

Bartender Shift Manager

Hisler Hotel
05.2011 - 12.2012
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
  • Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Monitored compliance with local and state liquor laws, ensuring all employees were properly trained and licensed to serve alcoholic beverages.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.

Home Daycare Provider

My Self
01.2009 - 04.2011
  • Offered children numerous opportunities throughout each week to get sunshine and exercise in yard and at local parks.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Streamlined administrative tasks such as enrollment paperwork processing resulting in efficiency improvements.
  • Treated basic first aid needs such as cleaning and bandaging minor cuts.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Balanced children's days between play, instruction, and rest with well-designed schedules.
  • Administered nutritious meals and snacks to promote healthy eating habits in children.
  • Organized engaging arts and crafts projects to foster creativity and fine motor skills among the children.
  • Delivered effective potty training strategies tailored to each child''s readiness level leading to successful outcomes.
  • Crafted nutritious meals and kept lots of fresh fruit and vegetables on hand to prevent unhealthy snacking.
  • Developed strong relationships with parents through open communication, addressing concerns, and providing updates on their child''s progress.
  • Ensured a safe and nurturing environment for children, conducting regular safety checks and maintaining cleanliness.

Education

Niton Central
Niton Junction, AB
2005

Skills

  • Patience and empathy
  • Health and safety training
  • Leadership qualities
  • Health and safety
  • Infant care
  • Special needs experience
  • Coordination and teamwork
  • Friendly and respectful
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Caring and responsible
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Punctual and reliable
  • Multitasking
  • Reliability
  • Organizational skills
  • Active listening
  • Adaptability and flexibility
  • Safety awareness
  • Decision-making
  • Relationship building
  • Housekeeping
  • Group leadership
  • Basic housekeeping
  • Stress tolerance

Languages

English

Timeline

Home Daycare Provider

My Self
12.2020 - 01.2023

Janitorial Worker

Sherry Andrea
06.2018 - 11.2019

Bartender

Many Horses Saloon
06.2017 - 11.2019

Front Desk Receptionist

R&R Inn
02.2014 - 03.2016

Bartender Shift Manager

Hisler Hotel
05.2011 - 12.2012

Home Daycare Provider

My Self
01.2009 - 04.2011

Server

Sub Shop Niton Junction
04.1999 - 01.2001

Niton Central

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Alishea Dalueg