Alishba Yousaf
Corona
Summary
Efficient, organized, and highly motivated individual with a strong background in communication, math, and cash handling. Graduated high school at the age of 18 and currently serving as a shift supervisor at a fast food establishment for over 2 years. Recognized for the ability to rapidly learn and adapt to new environments and collaborate effectively with diverse teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Miguel's Jr
05.2022 - Current
- Resolved challenging circumstances skillfully.
- Adapted to prolonged standing durations.
- Showcased superior proficiency in communication concepts and techniques.
- Promoted to shift lead after two years as a cashier.
- Adapted efficiently to fast-paced workplace conditions.
- Maintained focus and productivity while managing overlapping priorities.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
High school diploma -
corona high school
Corona, CA05.2024
Skills
- Organizational Skills
- Food Preparation
- Shift Management
- Computer Skills
- Math
- Communication Skills
- Microsoft Word
- Typing
- Time Management
- POS
- Experience with Children
- Cash Handling
- Basic Math
- Exceptional customer service
- Strong work ethic
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Safe food handling
- Menu memorization
- Cleanliness standards
- Service prioritization
- Team collaboration
- Sales techniques
- Order accuracy
- Quality control
Certification
Food Handler Certification
Timeline
Shift Supervisor
Miguel's Jr
05.2022 - Current
High school diploma -
corona high school
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