ALISHA RAMESH VADSARIYA
Toronto,ON
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions. Energetic job handling with top-notch relationship-building, sales and money-handling abilities. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions.
Overview
5
5
years of professional experience
Work History
FRAUD INVESTIGATOR
Synchrony Financial
07.2022 - 07.2023
- Reviewed and researched evidence and documents to analyze overall fact pattern of claim and synthesize data into professional report with recommendations.
- Achieved 99% of work accuracy.
CUSTOMER SERVICE AGENT
Airtel
10.2021 - 02.2022
- Among many other tasks in call center as representative.
- In charge of answering questions from customers, processing returns, handling complaints, and giving information about company's goods and services.
- Managed over 50 calls per day.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Educated clients on account services and resolved client inquiries regarding statement information and account balances
BAKERY AND RETAIL EXPERIENCE
Best Bakery
01.2018 - 11.2021
- Worked in bakery as cashier, sales.
- Also managed stocking, purchasing and food service including baking.
- Increased sales by 10%.
Education
Intermediate - Commerce
LOYOLA ACADEMY JUNIOR COLLEGE
Hyderabad07.2022
High School -
GEETANJALI GLOBAL SCHOOL
Hyderabad06.2020
Diploma - Business Management
HUMBER COLLEGE
Lakeshore, ON08.2025
Skills
- Communication
- Team Collaboration
- Microsoft Excel
- Organizing Skills
- Time Management
- Ethical Conduct
- Problem Solving
- Motivation Skills
- Cash Handling
- Consumer Banking
- Fraud Prevention
- Relationship building
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Full Professional
Telugu
Professional Working
French
Elementary
Timeline
FRAUD INVESTIGATOR
Synchrony Financial
07.2022 - 07.2023
CUSTOMER SERVICE AGENT
Airtel
10.2021 - 02.2022
BAKERY AND RETAIL EXPERIENCE
Best Bakery
01.2018 - 11.2021
Intermediate - Commerce
LOYOLA ACADEMY JUNIOR COLLEGE
High School -
GEETANJALI GLOBAL SCHOOL
Diploma - Business Management
HUMBER COLLEGE
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