Alisha Strachan
Toronto
Summary
Results-driven professional in retail sales with over 10 years of experience fulfilling many roles, known for high productivity and efficient task completion. Possess specialized skills in customer service, inventory control, and point-of-sale systems. Excel in communication, teamwork, and adaptability, enabling successful interactions with customers and team members to achieve sales targets.
Overview
13
13
years of professional experience
Work History
Operations
Sephora
Yorkdale
01.2018 - 01.2022
- Managed and restocked shipment/brands on a daily basis.
- In charge of setting up displays and brand promotions.
- Maintained store, product, and promotional knowledge to drive consistent sales.
Assistant Supervisor
Qwatro Corporation
Vaughan
01.2012 - 01.2013
- Managed and checked inventory on a daily basis
- Met deadlines and arranged transport for shipments
- Delegated daily tasks to team members to optimize group productivity.
Bottle Service
Mint
Toronto
01.2011 - 01.2012
- Assisted in inventory control and restocking of bar supplies and ingredients.
- Processed payments for orders accurately and efficiently.
- Implemented upselling techniques to maximize revenue.
Sales Associate
Taz Outlet
Toronto
01.2010 - 01.2011
- Worked on the sale floor, customer service desk and as a front-end cashier processing transactions accurately using point-of-sale systems.
- Thrived within a busy, high-volume environment with the ability to prioritize and provide exceptional customer service.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Sales Associate/Cashier
Guess
Toronto
01.2009 - 01.2010
- Processed all sales transactions, including cash, debit and credit card payments, with speed and accuracy and verified authenticity of all transactions.
- Answered incoming telephone calls to provide store and product information.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Certificate - Real Estate
Ontario Real Estate Association
Toronto01.2018
Certificate -
Bartending School of Ontario
Toronto01.2008
Some College (No Degree) - Social Work
Herzing College
TorontoSkills
- Retail Store Operations
- Customer Service
- Plan-O-Gram Implementation
- Loss Control
- Cash Handling
- Retail Sales
- Inventory Control Systems
- Brand promotion
- Sales strategies
- Excellent communication skills
Timeline
Operations
Sephora
01.2018 - 01.2022
Assistant Supervisor
Qwatro Corporation
01.2012 - 01.2013
Bottle Service
Mint
01.2011 - 01.2012
Sales Associate
Taz Outlet
01.2010 - 01.2011
Sales Associate/Cashier
Guess
01.2009 - 01.2010
Certificate - Real Estate
Ontario Real Estate Association
Certificate -
Bartending School of Ontario
Some College (No Degree) - Social Work
Herzing College