Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alisha Smith

Gravenhurst

Summary

Counsellor in Training who is personable and empathetic, with a genuine passion for helping others achieve emotional well-being. Possesses a foundational understanding of psychological principles and effective communication techniques, with a focus on active listening and problem-solving. Committed to fostering positive change and providing support to individuals in need.

Offering a compassionate and insightful approach, eager to learn and grow in a supportive environment. Ready to use and develop interpersonal and analytical skills in a student placement role.

Overview

8
8
years of professional experience

Work History

Supervisor

Bulk Barn
11.2023 - Current
  • Oversee daily store operations, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improve customer satisfaction with timely responses to inquiries, addressing concerns, and finding effective solutions.

Shift Supervisor

Starbucks
01.2017 - 07.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Student Placement

Dnaagdawenmag Binnoojiiyag Child & Family Services
05.2022 - 08.2022
  • Shadowed and assisted the various positions within the agency
  • Wrote case notes, plan of care, and customary care agreements with the supervision of the worker
  • Facilitated plan of care meetings and private visits with children and went over their rights & responsibilities
  • Research resources like rehab programs, housing and recreational activities for families and children
  • Assist with transfers, in-office visitations, and home visits with worker

Education

Master of Arts - Counselling Psychology

Yorkville University
04-2026

First Aid & CPR -

Red Cross
01.2024

Honours Bachelor - Community Mental Health

Seneca College of Applied Arts And Technology
King City, ON
05-2023

Ontario Secondary School Diploma -

St. Joan of Arc Catholic High School
01.2014

Skills

  • Conflict resolution
  • Verbal and written communication
  • Active listening
  • Policy Compliance
  • Excellent communication
  • Problem-solving
  • Goal oriented
  • Multitasking
  • Attention to detail
  • Adaptability and flexibility

Languages

English
Native or Bilingual

Timeline

Supervisor

Bulk Barn
11.2023 - Current

Student Placement

Dnaagdawenmag Binnoojiiyag Child & Family Services
05.2022 - 08.2022

Shift Supervisor

Starbucks
01.2017 - 07.2024

First Aid & CPR -

Red Cross

Ontario Secondary School Diploma -

St. Joan of Arc Catholic High School

Master of Arts - Counselling Psychology

Yorkville University

Honours Bachelor - Community Mental Health

Seneca College of Applied Arts And Technology
Alisha Smith