Microsoft Office
Alisha Singh
Human Resource Professional
Surrey,BC
Summary
Successful at overseeing all areas of HR for companies with over 650 employees. Versatile and forward-thinking leader with a firm grasp of best practices and human resources management functions. Systematic and detail-oriented professional with advanced HRIS skills. Discerning Human Resources Manager with over 10 years of experience promoting productive communication and coordination across organizations. Specializing in Organizational Development and Employee Management. Dedicated HR professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Senior Human Resources Manager
IRT Digital Analytics System Pvt Ltd
Noida, Uttar Pradesh, India
11.2021 - 10.2022
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Designed employee surveys to evaluate employee satisfaction.
- Structured compensation and benefits according to market conditions and budget demands.
- Developed promotional paths and succession plans.
- Assessed employee knowledge, company strategic plans and market needs to improve training programs.
- Created programs to reduce turnover and improve employee engagement in daily business process.
- Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
- Motivated employees through special events and incentive programs.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
Senior Human Resources Manager
Mobikon
Mumbai, Maharashtra, India
11.2019 - 07.2021
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Designed employee surveys to evaluate employee satisfaction.
- Structured compensation and benefits according to market conditions and budget demands.
- Developed promotional paths and succession plans.
- Assessed employee knowledge, company strategic plans and market needs to improve training programs.
- Created programs to reduce turnover and improve employee engagement in daily business process.
- Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
- Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Motivated employees through special events and incentive programs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Processed employee claims involving performance issues and harassment.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Organized and led staff orientation programs and training to promote collaboration.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Maintained human resources regulatory compliance with local, state and federal laws.
Human Resources Manager
Ascent Business Technology Pvt Ltd
Mumbai, Maharashtra, India
03.2018 - 11.2019
- Created and implemented employee development and statutory compliance systems and auditing processes through automation.
- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Provided resolution to complex and confidential issues.
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
- Adhered to federal and state guidelines and managed payroll and benefits for over 200 employees.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Structured compensation and benefits according to market conditions and budget demands.
- Reduced process lags by accurately managing confidential records for staff members.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
- Coordinated technical training and personal development classes for staff members.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Accurately prepared weekly payroll and tracking data HRM system.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Worked as effective team member while contributing to local and regional HR projects.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Automated office operations while managing client correspondence, record tracking and data communications.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
Senior Human Resources Executive - HRBP
Crimson Interactive Pvt Ltd
Mumbai, Maharashtra, India
05.2017 - 01.2018
- Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Coordinated work activities for HR managers, specialists and recruiting agents.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Educated employees on company policy and kept employee handbook current.
- Conducted company-wide town hall meetings to convey updates.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Directed hiring and onboarding programs for new employees.
- Met with employees annually for progress reviews and performance assessments.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
Human Resources Executive
Hurix System Pvt Ltd
Mumbai, Maharashtra, India
06.2015 - 05.2017
- Conducted company-wide town hall meetings to convey updates.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Liaised between multiple business divisions to improve communications.
- Met with employees annually for progress reviews and performance assessments.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Educated employees on company policy and kept employee handbook current.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Coordinated work activities for HR managers, specialists and recruiting agents.
- Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
- Directed hiring and onboarding programs for new employees.
Human Resources Generalist
3A Financial Services Pvt Ltd
Mumbai, Maharashtra, India
05.2014 - 06.2015
- Developed and enforced company policy and procedures relating to human resources activity.
- Shadowed employees to determine accurate description of duties and skills required for each position.
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
- Improved operational processes resulting in productivity increase in HR department.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
- Built comprehensive employee recruiting strategy.
- Managed employee rewards programs.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Audited workplace, employee and management policies and procedures.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Implemented and supervised orientation procedures for new hires.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
Human Resources Associate
AIESEC
Mumbai, Maharashtra, India
02.2012 - 02.2014
- Gathered personnel records from employees from each department.
- Coordinated and conducted new hire pre-interviews.
- Reviewed and confirmed that final paid hours corresponded with timesheets and state laws.
- Completed projects on time and under budget while resolving complex issues for senior leaders.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
- Oversaw and managed hiring process and assisted human resources.
Education
BBA - Human Resources
Mumbai University
India 07.2011 - 07.2014
Skills
Compensation structuring
Benefits and compensation management
Company organization
Payroll coordination
Policy Development
Recruitment strategies
Training and mentoring
Microsoft Office proficiency
Talent management
Team Building
File and records management
Benefits and compensation
Organizational Development
Software
Timeline
Senior Human Resources Manager
IRT Digital Analytics System Pvt Ltd
11.2021 - 10.2022
Senior Human Resources Manager
Mobikon
11.2019 - 07.2021
Human Resources Manager
Ascent Business Technology Pvt Ltd
03.2018 - 11.2019
Senior Human Resources Executive - HRBP
Crimson Interactive Pvt Ltd
05.2017 - 01.2018
Human Resources Executive
Hurix System Pvt Ltd
06.2015 - 05.2017
Human Resources Generalist
3A Financial Services Pvt Ltd
05.2014 - 06.2015
Human Resources Associate
AIESEC
02.2012 - 02.2014
BBA - Human Resources
Mumbai University
07.2011 - 07.2014