Summary
Overview
Work History
Education
Skills
Relevant Skills
Languages
Timeline
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Alisha Raj

Surrey,Canada

Summary

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

11
11
years of professional experience

Work History

Cleaner

Task Force
01.2014 - Current
  • Applied wax and polish to floors for a polished and professional look.
  • Empty trash bins regularly to prevent overflow and unpleasant odors.
  • Ensured hygiene by regularly cleaning and restocking restroom supplies.
  • Maintained cleanliness by sweeping, mopping, and dusting all surfaces in assigned areas.

Cleaner Helper

Dicks Lumber
03.2022 - 08.2022
  • Performed daily cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture.
  • Washed windows, mirrors, and glass surfaces to remove residue.
  • Developed positive working relationships with staff members through effective communication and collaboration.
  • Adapted well to changing work environments by quickly learning new processes and systems.

Cahier

Queens Cannabis
03.2020 - 10.2021
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Built and maintained positive working relationships with co-workers.
  • Helped restock shelves when necessary to maintain an organized display area.

Participant

YMCA Youth Employment Bootcamp
11.2020 - 11.2020
  • Mastered organizational skills while managing multiple projects simultaneously.
  • Created action plan to develop relevant skills and experiences.
  • Shadowed professionals in various fields to gain firsthand experience.
  • Collaborated with cross-functional teams to achieve project objectives within deadlines.

Receptionist

Axis Dental Surgery Group
01.2020 - Current
  • Greeted visitors warmly and ensured they had a positive experience.
  • Handled cash and credit card payments with accuracy.
  • Answered phones professionally in accordance with organizational protocols.
  • Developed effective working relationships with clients to ensure satisfaction with services provided.

Warehouse Worker

ITS Staffing Solutions
01.2018 - 01.2019
  • Contributed to efficient workflow by providing assistance during peak times.
  • Collaborated closely with colleagues to complete assigned projects in a timely manner.
  • Adapted quickly to changing circumstances in order to meet customer requirements promptly.
  • Expertly handled incoming and outgoing shipments, including packing, shipping, and receiving goods.

Crew Member

McDonald's Restaurant
01.2016 - 01.2018
  • Practiced safe food handling techniques according to company policies and procedures.
  • Provided excellent customer service to guests by taking orders accurately, preparing meals quickly and efficiently, and ensuring quality product was served.
  • Demonstrated strong organizational skills while managing multiple tasks simultaneously during busy periods.
  • Operated cash register and accurately processed payments, returns, and exchanges.

Education

Grade 12 -

Queen Elizabeth Secondary
Surrey, BC
01.2018

Skills

  • Administration
  • Customer Service
  • Office / Clerical
  • Reliability and punctuality
  • Patience and composure
  • Physical fitness

Relevant Skills

Organized filing system, alphabetical by last names and filed away charts for dental offices, Accomplished completing paperwork for hospital and dental office, Scheduled appointments for patients who need to have dental work done and possibly book them in with the hospital, Documented charts on paper file and computer in order to ensure we didn't lose information for patients, Communicated to patients over the phone to inform them of their appointments and assisted them with any questions, Maintained cleanliness in the office by wiping down counters and by performing office cleanup, Motivated patients to ensure they are not scared of the procedure by calming them down keeping them positive so they come back to the office, Assessed the patient for past and current health history and obtained further information of the patient, Trained employees on how to answer the phone professionally, taught them how computer systems and software works to obtain patients information, Retained new and old information quickly, Assisted office by performing light accounting duties, Completed necessary office administration between various office and hospitals when requested ensuring prompt communication for all parties

Languages

Hindi
Spanish

Timeline

Cleaner Helper

Dicks Lumber
03.2022 - 08.2022

Participant

YMCA Youth Employment Bootcamp
11.2020 - 11.2020

Cahier

Queens Cannabis
03.2020 - 10.2021

Receptionist

Axis Dental Surgery Group
01.2020 - Current

Warehouse Worker

ITS Staffing Solutions
01.2018 - 01.2019

Crew Member

McDonald's Restaurant
01.2016 - 01.2018

Cleaner

Task Force
01.2014 - Current

Grade 12 -

Queen Elizabeth Secondary

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Alisha Raj