Alisha Pante
Summary
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Housekeeper
Atria Senior Living
03.2025 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Sales Associate
Claires
02.2023 - Current
- Assess customer needs and aid information on product features
- Ensure high levels of customer satisfaction through excellent sales service
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- Maintain in-stock and presentable condition assigned areas
- Handle returns of merchandise
Server/Bartender
Red Robin
03.2022 - Current
- Greeting guests in a friendly and courteous manner, taking their orders accurately and efficiently
- Following proper cash handling procedures and ensuring accuracy of transactions
- Answer questions about menu selections and make recommendations when appropriate
- Upsell menu items and suggestively sell drinks, appetizers, and desserts
- Provide excellent customer service by anticipating guest needs, responding promptly to requests, and making sure all orders are correct and delivered on time
- Answer questions about menu selections and make recommendations when appropriate
Kitchen Utility Worker
Atria Senior Living
09.2024 - 03.2025
- Improved kitchen efficiency by maintaining clean and organized workspaces for seamless food preparation.
- Ensured high food safety standards by diligently following sanitation and cleanliness guidelines at all times.
- Enhanced team productivity by collaborating closely with co-workers, ensuring timely completion of tasks.
- Increased overall kitchen cleanliness, focusing on deep-cleaning tasks such as scrubbing floors, walls, and equipment surfaces regularly.
- Assisted in training new staff members on best practices related to cleaning procedures, teamwork, and overall efficiency.
Server
Sushi House
07.2019 - 12.2021
- Transported food products, cleaned tables and counters, and stocked dining room supplies.
- Monitored tables, handled requests, kept drinks refilled, and offered menu recommendations.
- Picked up trash and removed spills promptly to keep the dining area fresh and inviting.
- Answered phones and took phone orders for customer pick up or delivery.
- Greeted all guests with a smile and friendly greeting.
- Handled multiple tables at once with high service quality
- Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant.
- Reason for leaving - Moved for university
Team Member
Tim Hortons
07.2017 - 05.2019
- Operated cash register to receive payment from customers in cash or credit card form.
- Stocked, cleaned, and restocked workstations and display cases.
- Wrapped sandwiches, hot entrees, and desserts for serving or takeout.
- Brewed coffee and tea, restocked ice and changed out soda syrup containers to keep the drink station fully operational.
- Reason for leaving - didn't have compatible shift times for school
Education
Post-Secondary - Arts
Victoria Academy of Ballet
01.2022
High School Diploma -
SIDES
Victoria, BC05-2020
Skills
- Teamwork
- Residential cleaning
- Service excellence
- Hygienic cleaning practices
- Hospitality background
- Exceptional communicator
- Strong organizational skills
- Service-oriented
Certification
Serving it Right Certificate
Timeline
Housekeeper
Atria Senior Living
03.2025 - Current
Kitchen Utility Worker
Atria Senior Living
09.2024 - 03.2025
Sales Associate
Claires
02.2023 - Current
Server/Bartender
Red Robin
03.2022 - Current
Server
Sushi House
07.2019 - 12.2021
Team Member
Tim Hortons
07.2017 - 05.2019
Post-Secondary - Arts
Victoria Academy of Ballet
High School Diploma -
SIDES
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