Alisha O'Keefe
London
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
12
12
years of professional experience
Work History
Associate
Winners
11.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Prioritized helping customers over completing other routine tasks in store.
- Performed cash and card transactions to complete customer purchases.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales and Service
Marriott International, Inc.
03.2023 - 09.2024
- Managed worldwide inbound calls.
- Made, modified and canceled hotel reservations.
- Escalated called to the correct departments when needed.
- Worked from home.
- Took credit card information.
Kitchen Staff Member
The Ceeps and Barneys
03.2022 - 03.2023
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Followed recipes and chef instructions to prepare food correctly.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Opened kitchen and did prep for the day.
Sandwich Artist
Subway
08.2013 - 12.2016
- Prepared and presented food in compliance with health and safety guidelines.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Took cash and card payments.
- Washed dishes and cleaned entire store including ovens.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Counted inventory weekly.
Education
High School Diploma -
H.B Beal S.S
London, ON06-2007
Skills
- Problem-solving
- Multitasking and organization
- Store recovery
- Cash handling
- Customer service
- POS system operation
- Loyalty program promotion
- Time management
Languages
English
Timeline
Associate
Winners
11.2023 - Current
Sales and Service
Marriott International, Inc.
03.2023 - 09.2024
Kitchen Staff Member
The Ceeps and Barneys
03.2022 - 03.2023
Sandwich Artist
Subway
08.2013 - 12.2016
High School Diploma -
H.B Beal S.S
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